[Resolved] Tata Docomo — Walky Number being Disconnected | |||||
I havee been following up with Tata Docomo since 23rd Feb on emails and before that on calls. I am still waiting for a revert. Everytime they say the address verification is negative, wheras the verification was done, thwn the number was activated and again 3 times i have submitted my documents for reverification to them, however no one ever calls for a reverification. Also the instrument given to me is faulty for which i have complained in my emails many times. their auto responders claim to revert within 24 hrs.. now its definately 24 days and more my issues havent been resolved. My issues stated again - Tata Docomo Walky - [protected] 1- number disconnected after activation 2- instrument given is faulty (dosent hold charge) 3- address verification done but number still not active. 4- documents submitted 3 times. 5. Numerous emails sent but issue not yet resolved and last few emails, reply not received. [censored]al [protected] Was this information helpful? | |||||
May 25, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Apr 13, 2017 DEEPAK VISHNU TELI's response my mobails details give me my number is [protected].
Verified Support Apr 20, 2017 Tata DoCoMo Customer Care's response Dear Customer, Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. Verified Support Apr 24, 2017 Tata DoCoMo Customer Care's response As per the telephonic conversation had with our team, we sincerely apologize for the inconvenience caused to you. We would like to inform you that your concern has been forwarded to concerned team on top most priority. Hence we request you to kindly bear with us in the interim.
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2 Comments | |||||
Comments
My sister call details give me no is [protected]
Reply
Today I have recharge of correct sim no - [protected] but wrongly mistake recharge in wrong sim no. [protected] worth ₹ 25/-.
Online payment txn# IU[protected].
Online payment txn# IU[protected].
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