[Resolved] Tata DoCoMo Walky — security deposit amout not updated in system data base | |||
I was holding tata walky #[protected]. i had disconnected the connection on 5/11/14.TATA INDICOM surprised me with a shocking bill of Rs 280/- upto 21/11/14 and forced me to pay till 21/11/14 (after due disconnection). i had asked them to pay back the security amount deposited while taking the connection. They had sent a e mail stating that no security deposit amount was available in their database. Where as, i hold a receipt for security deposit. It is very much surprising to note that such a reputed concern is cheating its customer in this manner. request to intervene and get back my security deposit amount regards senthil kumar [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number to understand your concern related however, we were unable to contact you, since your call was not answered.
We would like to inform you that upon verifying our records we found that there is no deposit amount is reflected in your account. Kindly make a note of the same.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number to understand your concern related however, we were unable to contact you, since your call was not answered.
We would like to inform you that upon verifying our records we found that there is no deposit amount is reflected in your account. Kindly make a note of the same.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo.
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