[Resolved]  Tata Docomo — want the refund.

Address:Bangalore, Karnataka

Its a very bad customer service., I had raised a complaint and no one has get back., and when i see the complaints online i am not the only one...its pathetic...if you call the customer service, agents talk to u with so much attitude..and when asked for supervisor ur call is put on hold for long time and no one gets back...I had called to check why my data pack is not charged where as it was charged on 13th of october and raised a complaint on same day136.00 is deducted twice which is total of 272.00... Y should i pay for the service which I am not using..I want this refund...I[censored] ppl want to get money without doing anything go beg but dont rob our money...esclate this case further or better u are fit to close ur company and go to hell...Thank you,
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.
The issue is still not resolved...my docomo mobile no is [protected]...kindly resolve and provide me the refund.

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