[Resolved]  Tata Docomo — want to get new sim in my old lost number

Address:Chennai, Tamil Nadu, 600053

Myself vinoth kumar... My sim docomo number is [protected]
I lost my sim card along with mobile.. I blocked my sim on that same day... I purchased this sim card five years using my mothers voter i'd proof.. Now she is no more
I lost my sim card, for that i want to get new sim in same number
Today i went to docomo store anna nagar chennai
There they saying we can't provide without the sim proof given person (My mother)
For that i make an call to customer care.. No solution till now
I lost my com ness
I want immediate solution for this.. I have all original proof of my mother
I feel sad about docomo.. The way there treating customer
My current using temporary number is [protected]
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Jan 4, 2018
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2017
Tata DoCoMo Customer Care's response
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Complaint comments 

Comments

Dear Team,

I am at Dubai - UAE. I am getting etisalat network in dubai to receive incoming SMS.

Here I am receiving SMS very late minimum 10 mins delayed. This is causing the issue while receiving OTP.

Note : No SMS is getting missed out. So request you to please look into this matter.

Regards,
Jigar
i m. currently in UAE and facing trouble due to failure in receiving otp’s

please help

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