[Resolved] Tata Docomo — Wireless broadband connection

arun kumar41

Address:	600025
Website:	www.tatadocomo.com

The connection to My data card was disconnected as due amount was not paid, which was well below the limit (2000 till 2000 INR they never disconnected earlier) and charging every month without providing service. And there is a fraud happening in whole network that they waive 30-40% every 3 months so that those who dont pay have to payless. This means those who pay are made look silly.
When they send some person to collect fees, they are collecting 70% and saying remaining will be waived. But that waiver was not made. Lot of false statement and actions. Why is this disparity

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Mar 13, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Jan 11, 2017

Updated by arun kumar41 Tata docomo number is [protected]

Jan 11, 2017

Updated by arun kumar41 Tata docomo number is [protected]

Verified Support

Jan 12, 2017

Tata DoCoMo Customer Care's response Dear Customer,

Thank you for sharing the details. Our service team will reach out to you asap.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Feb 10, 2017

Tata DoCoMo Customer Care's response Dear Customer,

We tried to speak to you personally on your number. Unfortunately our multiple attempts in establishing a contact with you have failed. We regret for the inconvenience caused to you. We request you to write back us along with your feasible timings between 09:00 AM to 8:00: PM and also provide us your contact number which will help us to arrange a call back for the needful to be done. Also, we request you to provide the agent contact details(name and contact number) regarding wrong commitment to proceed further.

Thanks & Regards,
TATA DOCOMO