Tata Docomo — wireless broadband speed

jithesh87

from Bhubaneshwar, Odisha

Address:

Bokaro, Jharkhand

I have been using a tata photon plus dongle from march 2014. My plan was the Rs650 3GB unlimited one.I used to get speeds at around 200-300KBps till the 3GB capping and a speed of 30-35KBps afterwards. For the last two months the speed has come down drastically, 50KBps till 3GB and 5-7KBps after 3GB. When i enquired with the cust care they told its a temporary issue because of some network upgradation and it would get normal in 2-3 days.. Its been almost 2 months now. I have not any experinced any improvement in speed. One thing i have observed is that when i activated a speed booster plan the broadband speed become normal. I do not know how this happened. If tata photon can do anything about it they better do because i may disconnect and move on to their rivals.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

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Dear Customer,

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Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

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Dear Customer,

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Tata Docomo