[Resolved] Tata Docomo — Worst service from tata docomo operator (no one help us from customer care) | |||||
Hi sir/mam, I have raised a port request on 7th november 2016 for my mobile number [protected] and on the same day, i have received one message from tata docomo saying my calls are made 25paise/minute for two months. But still, my call deductions are not as per 25p/min. And when i have a call with customer service representative she is saying no message of call rate is sent from tata docomo. I am sending you a screenshot of your message regarding call rate 25paise/min. And i want my balance money back from the calls made after 7'th november 2016. I'm writing now because today i. E 3rd dec it happened again (No one helps us from customers care) Could you please help me out here? Was this information helpful? | |||||
Jan 13, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Dec 06, 2016 Tata DoCoMo Customer Care's response Dear Customer, We have received your complaint and we will ensure it is resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. Verified Support Dec 12, 2016 Tata DoCoMo Customer Care's response Dear Customer, We tried to speak to you personally on your number. However, the same was not possible as call was not answered. We sincerely regret for the inconvenience caused to you. Further, we request you to send the screen shot of the offer message details to [protected]@tatadocomo.com for better assistance. Thanks and regards, Customer Care, Tata Docomo. | |||||
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Please call 1860-266-5555 from another number (chargeable) and report the loss of phone and get the outgoing services blocked to avoid misuse of the phone.
Thanks and regards,
Tata Docomo,
Customer care.