Tata Docomo — Worst service from TATA Photon dealers

Address:

Chennai, Tamil Nadu

I bought the TATA Photon Max wifi dongle on Jan 7 2015. However the device was not working. When i asked the dealer, i did not get proper response. After so many follow ups, i got the device replaced but that was also not working. Again after a lot of follow ups, the device was started working on Jan29 2015. It took more than 20 days to resolve the issue. After 3 days i got bill o Rs.830 for January month. (I took 750 per month plan).When i asked the dealer about this, she said that your device was activated on 7th jan and the problem was with device only so you have to pay the full amount. But they only provided that device and how can they ask me to pay the full bill as i used only 3days in jan month. When i asked this she disconnected the call and she did not answered my call after that.. When i call from different number, i disconnecting the call when i say my name. Her name is Bhavani. I know only her number([protected]).Please do the needful.