Tata Docomo — Worst service provider ever seen

Jayant.kumavat

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

My TATA number [protected], from 1st day i am facing problem on my mobile No. from last 4-5 month they are raising my bill in 000's and each and every time i need to raise complaint and reduce my bill to 364, and in this ur dept has crossed all limits, even they are not ready to solve my complaint and disconnected my outgoing, original complaint was raised on 3.02.2015. and sice bill is not cleared i cant move to any other service provider.

Was this information helpful?

No (0)

Yes (0)

Tata DoCoMo customer support has been notified about the posted complaint.

Mar 20, 2015

Updated by Jayant.kumavat My TATA number [protected],
from 1st day of connection i am facing problem on my No. each and every time they create new problem on my cell no and raise bill.
From last 4-5 month they are raising my bill in 000's and each and every time i need to raise complaint and need to waste my 5-7hr in a month to reduce my bill to Rs.364,
and This time ur dept has crossed all limits, even they are not ready to solve my complaint and disconnected my outgoing they are extending date of resolution and not solving my complaint, original complaint was raised on 03.02.2015.

since bill is not cleared i cant move to any other service provider.
dont want to continue with DOCOMO.

Jayantilal Kumavat

Related Tata DoCoMo reviews

View all 9255 Tata DoCoMo Reviews

Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your email regarding restoration of connection related request dated 20-MAR-2015 for Tata Docomo number [protected].

We are sorry for the inconvenience and we assure you that your problem is being addressed.

Thanks for sharing your request related to restoration of connection

We regret to inform you that we are unable to restore the connection as the number has been blocked due to non-payment of outstanding. The current outstanding is Rs. 2785.00/-. Kindly make the payment to restore the connection.

For any assistance mail us at [protected]@tatatdocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

Jayant.kumavat

from Mumbai, Maharashtra

sir,

I already mentioned above that the outstanding showing in your System is completely wrong, actual outstanding should be 750,
I had raised complaint regarding this on 03.03.2015 but i am not getting why your department is not solving problem.
I once again request you to solve complaint instead of informing me about my outstanding bill.