[Resolved]  Tata Docomo — wrong amount recharge in postpaid bill mob no [protected]

Address:462022
Website:[email protected]

My docomo no is [protected]. I call tata docomo customer care for data plan then customer service provider tell me that 2 gb data provided on my plan free of cost. Then i use data but when i received bill data charges billed to me. I mail to company for reverse such charges then they replied that sorry for wrong information given by our agent. Pay bill of rs 2129/- while my plan is rs 325/-

My no [protected]
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Sep 1, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2017
Tata DoCoMo Customer Care's response
"Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO."
Complaint comments 

Comments

Sir heLP to find my puk code my number is [protected]
Inspite o[censored]sing my phone for otp purpose, my phone outgoing call is temporarily disbrred.no -[protected].I am really furious, as i have been using the number daily.please fix the isssue
Hi, I am Sana from Hyderabad.I am trying to send message to port my number to 1900. But it's showing message not sent.Kindly do the needful

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