Tata Docomo — Wrong balance deduction RS 75 | |||||
Dear sir/madam, I have 80 rupees balance in my tata docomo no. [protected] on 30.05.26 at 13.00. I check my mobile balance on 30.05.16 at 23.25 then mobile balance was 35.14 rupees. I again check my mobile balance on 31.05.15 at 10.13 am then balance become rupees 3.14. See attached sreenshot picture for proof. Please inform me where deduct rupees 75 from my mobile balance..? Please refund my deducted balance rupees 75. Call me in my second mobile no. [protected] for more detail. Was this information helpful? | |||||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Customer,
We tried to speak you personally on your number. However, the same was not possible as the call was disconnected from your end. We would like to inform you that for GPAY 3 571F3808 content, downloaded by you, dated[protected] to[protected] through SDP_WAP, the balance has got deducted of Rs.69/- and we do not activate or deduct any balance without customers consent. However, being a loyal customer of Tata Docomo, an amount of Rs.69/- has been successfully credited to your account as a onetime goodwill gesture with the docket number ABAL[protected].
Regards,
Customer Care
Tata Docomo
We tried to speak you personally on your number. However, the same was not possible as the call was disconnected from your end. We would like to inform you that for GPAY 3 571F3808 content, downloaded by you, dated[protected] to[protected] through SDP_WAP, the balance has got deducted of Rs.69/- and we do not activate or deduct any balance without customers consent. However, being a loyal customer of Tata Docomo, an amount of Rs.69/- has been successfully credited to your account as a onetime goodwill gesture with the docket number ABAL[protected].
Regards,
Customer Care
Tata Docomo
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Tata Docomo.