[Resolved]  Tata Docomo — Wrong bill

Address:	Pune, Maharashtra, 411019
Website:	tatadocomo.com

In feb 2017 I have received bill of amount Rs.2278 which is surprising as I never had such high bill. Hence I checked by bill and found that it shown against Data usage.
I actually had issue with data speed with Tata docomo and had hence installed Wifi at my house from other service provider in Mid Jan 2017. Since than I started using this wifi over my phone. But the usage though done on wifi (4G speed) is shown in my bill of Tata Docomo. Hence I complained about this to there customer care. But they are only arguing that bill is correct.
After couple of argument the complaint was forwarded to higher authorities for verification and after 2-3 weeks I received the mail that the bill is as per usage. They are not able to tell me how they verified it.
My repeated explanation to them have failed and I need to resolve this.
I also requested them to check my bill history over three years since I have started the usage. But they are not ready to verify.