Tata Docomo — wrong billing and no explanation from customer care | |||||
Dear sir, We are using tata docomo mobile for the last more than 4 years with mobile number [protected]. We have taken a plan of rs. 349/- per month o[censored]nlimited calls and 1gb data per data. Now for the month of apirl' 18 we have received a bill for rs. 2, 060/- in which it shows data usage charges rs.1, 474.65/-. I have written five time emails to tata docomo customer care to explain what is this bill. Their standard reply is their billing of rs. 2, 060/- is correct and we have to pay that amount. This is purely day light robbery from the customers and their reply is irritating me. Whom shall i report and where will i get the justice. It looks like tata docomo is not professionally managed company and they are trying to rob the money wherever they want without giving correct response. Five times i written the email to explain them what is this rs.1, 474.65/- all the times i got a reply from them their bill is correct. My email address is [protected]@hotmailcom I need justice. Please help us. Thanks and regards D. Maruthi Was this information helpful? | |||||
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Tata DoCoMo customer support has been notified about the posted complaint. May 06, 2018 arm d's response Help me as soon as possible
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 4 Comments | |||||
Comments
Messages are being sent to other mobile numbers but i am not receiving messages.before i did not have this problem, but recently. I am really fed up with this problem please resolve it as soon as possible
Hey, I am unable to receive any calls on my phone from last few days.But I am able to calls, message, and use Internet also. Whenever other call me they get message as "unable to provide services".I m also unable to call customer care no or customer complaints no. So I finally mailed u from here. But here also rather than solving my problem it is
I am trying to sending a port message but it showing not able to send
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This request is with regard to disconnect of Tata docomo Broadband service.
I would like to cancel my service with immediate effect.
Landline Number-[protected]
Account Number[protected]
Customer Name-Vanika Kohli
I have tried calling customer care many times but waiting it too long,
All outstanding dues have been cleared.