[Resolved] Tata Docomo — Wrong Name on Cheque Refund

Nadeem.ansari84

from Mumbai, Maharashtra

Address:	400064
Website:	www.tatadocomo.com/en-in

We had disconnected TATA Docomo connection (account number[protected] on 11 Aug 2016 and they had return the deposit amount by Cheque.

As per record and Billl the Company name is correct at TATA side. But the cheque they had provided had spelling Mistake.

So we had raise a case for it (no :[protected]
Now today almost 3 month had been completed, we had send 15 emails and 10 calls to their support team and still no resolution.
This is pathetic service from TATA Docomo. No one is working on open case no. And after escalating case to Senior still its not resolved.

Every time they need 2 days for call back and no one is reverting from Support team.

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May 12, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2017

Tata DoCoMo Customer Care's response "Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO."

Mar 03, 2017

Updated by Nadeem.ansari84 Today is 3 March 2017 and still no action is taken.
its not resolved.

Regards,