[Resolved] Tata Docomo — wrong number online recharge | |||
Wrong number [protected] Recharge so please refund d's.68. I am wrongly online recharge amount 68 rupes so please refund my amount. Online recharge use kvb banķ LKVB[protected] DOCOMOPREP[protected] through net banking ..my use OTP 08568576 transaction code.. so please refund the request my balance kvb account [protected] kvb so consistent the complaint Was this information helpful? | |||
Feb 4, 2018 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Dec 22, 2017 Updated by 777 Guru Wrong number recharge 68 Verified Support Dec 26, 2017 Tata DoCoMo Customer Care's response Dear Customer, We have received your complaint and we will ensure it is resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. Verified Support Dec 28, 2017 Tata DoCoMo Customer Care's response We would like to inform you that as per our records the recharge of RC 68 on 21-Dec-2017 06:41 PM was done for the number shared by you([protected]). We presume the recharge was inadvertently done by you on another number. We regret that we shall not be able to reverse the recharge and reiterate that you must cross-check the recharge amount and mobile number multiple times before initiating the final transaction.
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