Tata Housing Development Complaints & Reviews

1.No response for account issues. My IBMS fund deposited needs to be transferred to JONES LANG LASSELLE BUILDING OPERATION PVT LTD, the maintenance agency from TATA HOUSING.Not done even after 3months.
2.The building is not complete.Stairs - stiil work going on, service lift not ready.Fire exits blocked even after 3months
3.The parking area is still under construction
4.water logging in the landing area of lift/elevator
5. when approached maintenance office today 12th July 415 pm the reply was WE ARE NOT AWARE OF IT/YOU CAN GIVE A COMPLAINT.
Poor executive at the desk was an honourable lady
6.Who is the rightful authority whom we can approach.

Despite of making all payments considered the delay from tata housing team for registration n documents arrangements.
I am still not given possession of my flat J293 in Amantra housing which is ready, asking for ransom money without any documents of statement or invoice of 60, 000-80, 000 INR.

I request pls help in handover the flat without any further delay and no claim of further money to be made.

Regs
Sagnik Gupta
[protected]

I had booked a property with Tata Housing Boisar in 2017 from their Dubai Sales Office, they assured me that they’ll help me with the loan application too. I was referred to Indiabulls in Dubai, they approved the loan and the disbursal was supposed to begin once Tata sends the next invoice
I made my initial payments and reached out to the sales representative to check if I need to pay anymore before the bank disburses the loan amount. I didn't receive any response from him. But I continued to receive payment reminders.
Indiabulls was not responding to my calls or emails for the loan disbursal request. During this entire period I kept Tata informed about the situation but no one offered any help with an alternate solution to resolve the issues.
Indiabulls team responded after 3 months of follow up to say they are undergoing liquidation and cannot support. He referred me to LIC Housing Finance which was a nightmare as well.
Loan was processed but during disbursal and submission of documents, their team stopped responding. I requested to change the file location from Virar to Jogeshwari.That process took another 3 months as well. By the time the file was transferred to Jogeshwari, the approved loan validity had expired.
I requested Tata to cancel the deed or help me with a new buyer who may be interested in their property. They refused to cancel or buy back and said it's my responsibility to manage the payment and loan application.
I had to start the process again from scratch, owing to Covid, there was a significant amount of delay.
Finally, the LIC team completed the process including property verification.
When I contacted TATA, they sent me an SOA including 11lakhs as interest. They offered a 50% discount on the interest payment provided I pay before 31st March. Last week of March, due to the bank strike, the payment couldn't be processed.
When I contacted Tata for an extension, they sent me a deed cancellation letter and asked me to personally hand over the original documents over to them. They’ve also refused to refund the amount because they reserve the right to cancel the deed without offering the refund.
Since there are travel restrictions to visit India, they’ve asked me to arrange a POA to complete the same. The whole country is in a lockdown but they expect people to travel while Tata employees expect people to take the risk of getting infected inorder to follow their orders.
I emailed [protected]@tata hoping for a better response, emailed them all my communications with the team to explain that I have been trying to make these payments but due to various external factors.
The deputy manager's response was the same as others, they are not at fault. They are not responsible to provide any kind of support and now I owe them 17lakhs which they have the right to claim from me. He ended the email asking if I am still interested in proceeding with the deed.
How can I proceed with the deed if they have already cancelled it? Due to their action, the bank has also cancelled my loan application.

I (Vikash Lamba) have paid EOI amount of Rs. 1 lakh on 28.02.2021 for Tata new haven Bahadurgarh with the assurance from Mr. Aman & Mr. Surender ( Sales Representative there) that in case of cancellation I will get my full refund within 7 days. I have applied for refund on 07.03.2021 & they again assured me that I will get it within 7 days. From then I am regularly following with these but every time they give some excuse & delaying it. I have never expected this kind of poor service from such a big brand Tata.

Worst Experience purchasing property here. I recently purchased a ready to move flat and first there were so many delays at tata's end getting the approvals and all, and now they are not providing us with the meters, harassing us, giving meter to people who applied later than us, and saying baseless statements that "no stock available" for the last two month. JLL is the worst group and please prevent yourself from buying or investing at TATA at any cost. Because once you purchase the flats worth 1 crore and above, you cannot turn back and will be harassed by them with their baseless custom service, and useless rules and regulations.
I am not even sure whom do I contact for meter connection, as there are non responsive, and on top of that they are charging for the maintenance.

Amar Kumar Achary
Wed, Dec 9, 2020, 2:57 PM
to paullukachen, Sujatha, anitha

Hi Sujatha,

As discussed over phone kindly confirm when will I receive the land registration, MOU documents along with payment receipts. I also need an ETA on payment of Gift Voucher credit to my account as confirmed by you over phone.

Note - It's delayed by 4 months, request a prompt action without further delay. I am reachable at @ [protected] (whatsapp) for any further clarification.

Regards,
Amar

Sujatha Perumal
Attachments
Mon, Jan 11, 6:49 PM
to me, [protected]@gmail.com

Dear Mr. Amar,

Warm Greetings from Tata Value Homes Limited.

With reference to our discussion with regard to scan copy of the registered agreements, please find attached the copy of the registered sale deed for your ready reference.

As discussed, we are processing the Gold Vouchers and we will hand over the same at the earliest.

Kindly do call or mail us for any further queries / clarifications.

Thanks & Regards

Sujatha Perumal

Team Tata Care

Ph :[protected]

From: Amar Kumar Achary [mailto:[protected]@gmail.com]
Sent: 09 December 2020 14:57
To: Sujatha Perumal
Cc: anitha raj ; Paul Lukachen
Subject: Re: Tata Crescent Enclave Plot - 8 Registration Documents & Gift Voucher Update

“External email. Open with Caution”

3 Attachments

Amar Kumar Achary
Wed, Feb 17, 8:36 PM (6 days ago)
to ombudsman, paullukachen, sudheshnair, Sujatha, anitha

Hi Sujatha & team.

We are approaching the end of Feb'21, and still haven't received the gold vouchers. What is causing so much delay? I was earlier informed it will be issued at the time of registration then 60 days from the date of registration, it going to be 6 months from the date of registration.

Kindly consider this as an escalation mail and do the needful. Request an update with accurate timelines.

Regards,
Amar Kumar
[protected]

Amar Kumar Achary
9:50 PM (15 minutes ago)
to Sujatha, ombudsman, paullukachen, sudheshnair, anitha

Hi,

I am still awaiting an update. Do I have to find another escalation point to make someone respond to my queries??

Regards,
Amar

Customer ID NO [protected]

PROJECT:- NEW HEAVEN, Bahadurgarh
NAME:- Anoop Khandelwal
ADD:- C-166, G.FLOOR, SOUTH CITY-2, GURGAON

APARTMENT NO IN NEW HEAVEN PROJECT AT Bahadurgarh
TOWER-7-802

Only a request to please waive out interest on delayed payment during covid-19 & lockdown period.. As I am in financial crisis. .After waiver of interest, We can deoposit the balance outstanding amount
THANKS

I had booked a flat T1B-2301 in this project & made the required payments.
Tata Housing is refusing to mention the TOTAL CARPET AREA of the flat in the agreement. They are only giving bifurcated figures which does not make sense.
Apparently the carpet area of the flat IS MUCH LESSER than that indicated by them in their documents / on their site.
CUSTOMERS ARE BEING FOOLED.

Team,

Am getting below text msg quite often -

HURRY! Last 5 days to avail
WOW IS NOW
by Tata Housing at Amantra,
Bhiwandi-Kalyan
Book today and pay @3.99% interest for next 12 months
2 BHK starting @58L*
CALL[protected]
OC Rec
T&C

The flat I purchased for 75 Lacs is being sold for just 58 lacs.

How is it, Tata being so mean and dooping people like this.

My great achievement which turned into lifetime regret of buying your project.

I feel like a failure and a looser.

Never expected this from Tata's.

I live in Tata Housing (New Haven Compact) Near Air Force Station Vadsar, Moti Bhoyan.Kalol Gandhinagar. I am Vodafone user there is poor network problem very much in my area and internet service very worst so please chek it and improve for the future.
Thanks,
Gautam.

I made a complaint on 2nd august re-new haven boisar 2 - building 9, flat 006.
I have made all payment on the flat and i have not been given possession of my flat.
I have made numerous calls and complaints to mr urvish shah on [protected] and spoorti desai, to date i have not had any responses.
I would like the management to refund all my payment otherwise will leave me no option or to escalate the matter with the outside authorities.

I have made all payments and inquired about when i can get possession. But to date i have had no response.
I have started paying the maintenance payments and inquired with them as to why i should be paying them when i have not been informed as to why i am not getting the possession?

I have lodged inquiries for the past month and i have not got any response from mr. Urvish shah on [protected] or spoorti desai.

I would like to make a complaint to the management and the local police in regard to this matter.

I request you to let your clients know that tata is only interested in selling but not handing over the property!

Also could you assist me recommending a lawyer dealing in these matters as i would like to make a claim for my property and other damages in defrauding money from me.

I had asked for refunds against initially deposit for flat in boisar. As agreement was not executed and due to covid 19 and my parents has been hospitalised many times and same has been communicated to sales executive. I have mailed many times but no response yet about the refund status.
Its almost couple of months passed but still no response.

Kindly provide the address of authority who can directly be contacted.

Br,
Tarun

I have submitted eoi of rs 1, 00, 000 for tata new heavens bahadurgarh. Their sales representative informed me that eoi is 100% refundable in case i didn’t proceed with booking. Same was given to be in written also. I have all mails from tata sales representative. After visiting site, my family didn’t like flat and i didn’t proceed with booking.
I have asked for return of eoi but even after passing of 20 days same is not returned.
It is being told that it is stuck with finance dept of tata realty.

I booked a flat from tata housing at new heaven 2 boisar (Unit t11- g06). There was payment of 1 lac, where it was requested not deposit the cheque and keep the cheque on hold till i get confirmation from the bank if the housing loan is being approved or not, my loan did not get approved due to the existing loan which i have, hence requested tata housing to refund the 1 lac back to me, where their refusing to refund the money back. I have also raised a complaint with tata team and informed them i had call and spoken to constant person (Pankaj) who i was dealing on site that not to deposit the cheque and hold the cheque and i was informed by the tata team that they don't take any verbal communication has valid evidence. I would also like to bring to your notice that after repeated requests to mr. Pankaj your sales representative not to deposit the cheque before the loan amount was approved, he took no heed to my requests and without my knowledge deposited the cheque in to the bank account a sum of inr 1, 00, 000/- (One lakh rupees) which has been debited from my bank account and credited into their account. On multiple occasions i was promised that the whole amount would be refunded to me without any question asked if the loan was not approved. However, i have been mis-sold to and fraudulently being sold the flat just so that they could meet their sales target. I will not accept such fraudulency with my hard earned money. I request you to look into this and make sure i get back my money.

This from tata santorini chennai, one staff ms gomathi is very very worst who does not pick our call or does what we say. Just a small example is from 2 months i have been requesting for the name to be put in our block entries. But she nvr did it till today. There many more like this, think they r not bothered coz no top management r here. Plz look in to it

This is for Tata Housing Goa Paradise,
I have been trying to hunt down the Relationship Manager, to finalise the cancellation/refund for my flat, though i was given the details and after which i requested to process the cancellation and refund, there has been no further communication whether the case has been processed and by which date the refund will be credited to my account again. I was promised that it will take 7 days for the entire process and action and refund, it has been more than 15 days and no sign of refund, neither any communication about the progress, the CRM has changed more then twice already and right now there is no CRM assigned. hoping to get some formal response to me over my email. - Frazer Vaz

Wrong invoices being provided against my payment, after repeated reminders no action or response from team. Even no response from head cc ; rsm ; headcrm

I have documentary proof. Wrong invoices being proivded, advance amount is not adjusted in upcoming demand /payments and am being charged for penalty for pending payment instead of adjusting the advance amnt. Again in new demand letter, advance amount is not adjusted and when i raised it no response from last 2 weeks. They will respond just before the due date and threaten for penalty.

I was in the premises of tata ariana, bhuvaneswar tower 1, flat 208 in my relative's place wherein i was harrassed by mr. Sourav kumar, club in charge & mr. Narayan patra, maintenance incharge. They were very aggressive and used derogatory words for apparently using the club house of the complex. I request to extend immediate action against such elements.

Sorry to say but ratan tata is very good name in market but the employee of tata realty is very bad land acquisition team they dont do proper work they play with brokers because they get the payment on time from ratan tata plz change the land acquisition team and keep good people who really in need of work and to take good care of tata realty aquasition team is worst and plz dont play with brokers because they are not worst like you people