Godrej Properties Customer Care
Godrej Properties Limited
Customer satisfaction rating: 61%
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COMPLAINTS

Godrej Properties Customer Care

Godrej Properties Limited

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Address
Godrej Bhavan, 4th Floor, 4A Home Street, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

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Toll-free:
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Fax:
Fax:
+91 22 2207 2044  

Customer satisfaction rating
61%
Complaints
162
Pending
5
Resolved
97
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Godrej Properties Complaints & Reviews

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Godrej Properties — godrej rejuve:delayed registration for dec9th, booking poor response from crm team

 Ranjini Manish on Feb 20, 2019
We booked on 9/12/2019, paid reg amt on 10/01/2019, two months passed but still registration process has not completed we have even paid 45 days payment .Now govt tax increased 1% who is supposed to pay this additional cost???poor customer service of rejuve is costing me my full months salary.Since payment of registration amount we have been following up without accurate response to our query...
Complaint comments  Read comments Complaint category Unauthorized charges

Godrej Properties — non refund of booking amount godrej golf meadows

 rajeevsivasankar on Feb 19, 2019
During my maiden visit to your sales office on 03rd Feb 2019, the sales team (Mr. Gaurav Sehgal & Mr. Subrat) had offered the apartment numbered 803 in Tower 2 of Godrej' Golf Meadows" as the only available unit and had stressed on making and early initial payment at that very moment or ASAP. You had stressed that it was imperative for me to transfer the money ASAP. This was done vide NEFT on 07 FEB 19 and a sum of Rs.50, 000/- was transferred to Godrej CITY PANVEL-PHASE 2 from my account. A premium rate was also quoted, owing to the fact that the said apartment #803 had a 'Golf course' facing view....
Complaint comments  Read comments Complaint category Building Developers

Godrej Properties — refund of initial amount towards cancellation of godrej reserve

 Shob2019 on Feb 19, 2019
Hi,

I had visited godrej reserve, devanahalli and liked one plot ph -244 and wanted to go ahead with the deal, i also paid rs, 65000/- as a token advance but within a week i realized i have an issue in getting pf amount, hence i could not go ahead with the same, please note i am the existing customer of godrej, hence i had showed interest in godrej reserve but due to some unavoidable circumstances i could not go ahead with the deal.

Now the sales team i was dealing with are completely ignoring and at any cost i don't want to loose my hard earn money. I tried all your...
Complaint comments  Read comments [1]Complaint category Building Developers

Godrej Properties — issues in property handed over

 biggykapil@gmail.com on Feb 18, 2019
Hi team,

We are the owner of flat in eden cluster, godrej garden city. This email is complaint regarding the issues which were highlighted during the pre handover flat inspection but are still not rectified even after months.

We have got the handover on 8th october 2018 after innumerable follow-ups post our inspection visit. It took exactly 50 long days from the date of inspection (18th august 2018) to handover the flat to us that too with unrectified issues on 8th october 2018.

During inspection we had asked the team about the issue with the front...
Complaint comments  Read comments Complaint category House, Apartment Rental

Godrej Properties — godrej reserve - no details or help

 gouriReserve on Feb 11, 2019
I am trying to get response on some of the questions i have on the payment schedule and mode of payment. One of the customer relationship exec was in contact with me before. I was trying to reach her for these details.
I have sent 6 emails in last 2 weeks. I have got no response.
I have called all the number i have for the past one week several times[protected],[protected],[protected]. None seems to be working/continues busy or no human answer!

Now i am really worried to do the payments as nobody seems to be bothered to answer and i don't have any way to contact...
Complaint comments  Read comments [1]Complaint category Building Developers

Godrej Properties — cancellation of flat booking after paying initial token amount for registration [Resolved]

 Subramanian Ramaswamy on Feb 3, 2019
Sriram subramanian visited godrej 24 site office on 23th jan 2019, and and 2bhk flat at bldg d-3 flat 904 was oroposed. As required, we transferred the booking amount rs. 3.25 lakhs.
Due to several personl reasons, we wish to cancel the booking. The godrej24 official bharat ramchandani was intimated on phone and by email in 27th jan 2019.
He informed, the entire paid amount will be forfeited as cancellation charges.
Please note that the company have not executed any legal documents for the payments i made. At this point, if the proposal is cancelled, godrej can forfeight some...
Complaint comments  Read comments Complaint category Building Developers

Godrej Properties — emerald, not giving back 1 time swipe amount

 Manu98 on Jan 7, 2019
I have booked flat 906 in Juniper Tower Godrej Emerald on Dec 25th, 2018 by paying Rs. 1, 51, 000 as token amount.

Due to some personal and financial reasons, I dont want to continue the same.
I am not ready for the Registrations now, but when I contacted Godrej to cancel my booking, they are saying, there is no refund policy from Godrej and entire amount (1.51Lakhs) will be forfeited.

If i am not taking somebody's product why should i pay for the amount? Is RERA can help in this scenario? I have all the email and sms details for making my case.
Complaint comments  Read comments Complaint category Real Estate

Godrej Properties — token amount not refunded completely

 Prafulla Hunde on Jan 5, 2019
I had paid rs 100000 token amount prior to booking flat at godrej elements, hinjewadi. The amount was paid in may 2018. I did not book flat and thus contacted godrej for refund multiple times. The rs 80000 amount is refunded in august 2018. Even informing abut pending rs 20000 refund to employee of godrej several times via email and phone. The amount is not refunded till date. Its now 7 months.

Token number 156,
Date :[protected]...
Complaint comments  Read comments Complaint category Building Developers

Godrej Properties — cancellation and refund of booked flat

 Milind Redkar on Jan 5, 2019
I booked flat t2-1106 at godrej meadows
The representative confirm that i am eligible for loan 75 lakhs now all banks are says am eligible for only 40 lakhs hence i want to cancel my booking i have sent a mail in this regard but no response request you to please refund my booking amount rs 377595 as earliest
Hope godrej is reputed brand and no any issue to refund the said amount...
Complaint comments  Read comments Complaint category Building Developers

Godrej Properties — money refund

 Mona ranjan on Dec 19, 2018
I sandip ranjan, have done pencil booking of a flat in godrej rejuve and for same i paid rs 1lakh through card. Now there is change in plan and i have cancled the booking within 3days only. I have also send a mail to the concern sales person. But they are not giving any response and not answering my mail. Hence i want to know when my amount will be refunded......
Complaint comments  Read comments [1]Complaint category Home & Garden

Godrej Properties — cancel flat booking

 Rajeev671 on Dec 13, 2018
I booked flat in godrej rejuve on 08- Dec[protected], but booking was on hold due to my wife final decision. For booking i swiped for Rs 40, 000 and given check for 2 lac 78 k.
But due to personal family reason, I want to cancel my booking .
due to which I cancelled my check and talked to godrej rejuve's Management.

Management asked me to submit a written application (subject : flat booking cancellation). I submitted my application on 11- Dec[protected] .
I want to know about my refund of Rs 40, 000 . till when i will get my money back.
How many days, the...
Complaint comments  Read comments Complaint category Building Developers

Godrej Properties — illegal construction/ rules violated [Resolved]

 Sunil broota on Nov 28, 2018
I am nro resident at godrej woodman estate.

The association has give approval to neighbour in the complex to build illegal construction without planning permission from the bbmp and bda.

Please kindly stop this construction without further delay and follow the rules of bangalore maharnagar palike.

Regards

Mr sunil broota

Please find attached emial have sent to godrej properties, bangalore

Dear mr gordrej chairman,

I would like to bring to your notice that illegal construction is normal practice...
Complaint comments  Read comments Complaint category Neighbours

Godrej Properties — godrej e-city-broken tiles and crack on the walls [Resolved]

 Guptaankush4u on Nov 17, 2018
Godrej e-city - prior handover i complaint about the broken tiles and crack on the wall. I took the handover without realising the issues remains the same. On my recent visit, i noticed the issues are still the same and have written to customer care and facility however; no response from them. Very pathetic post sales service. Please address all my issues....
Complaint comments  Read comments Complaint category Other

Godrej Properties — non refund of booking amount

 PankajPG on Oct 22, 2018
I have booked a flat in godrej greens undri, pune by depositing booking ammount ruppes one lac on 29/12/2016. I cancelled my booking in february 2017 & requested to refund the booking ammount. Mailed to concerned authority. Communicated by mail & on phone. They confirmed cancellation but denied to refund the booking ammount.
My receipt no: p/c #[protected] receipt date : 29.12.2016
Please look in this matter & refund my booking ammount ruppes one lac immediately.
Expcting positive response from your side.

Thanks & regards

Dr. Pankaj gandhi
Complaint comments  Read comments [1]Complaint category Building Developers

Godrej Properties — no response for cancelled booking

 mandeep.scs@gmail.com on Oct 13, 2018
We booked flat a-1203 in godrej reflection. Due to personal reason we had to cancel the booked flat for which we wrote email before the due date for payment of 1st installment (30th june, 2018). Even after that email i kept getting reminder emails for payment to which i replied many times and requested for refund of the booking amount paid i. E rs. 1.00 lac (Paid in may, 2018).

For the booking amount paid i didnt receive any invoice and even agreement was not signed for the flat. When i mentioned this in my email, i was surprised that i received tax invoice and reminder for payment...
Complaint comments  Read comments Complaint category Real Estate

Godrej Properties — godrej properties tranquil kandivali - booking cancellation [Resolved]

 devendra76 on Oct 12, 2018
I have booked flat in godrej properties, godrej tranquil kandivali, mumbai on pre launch day, july, 2017 by paying rs 99, 000 as token amount through square yards real estate llc at dubai. As of now there is no agreement or sale deed has been made.

Due to personal reasons, when i contacted godrej to cancel my booking, they are saying, there are saying entire amount rs 99, 000 will be forfeited.
Please assist to get refund of my booking amount....
Complaint comments  Read comments Complaint category Real Estate

Godrej Properties — godrej properties - booking cancellation

 devendra76 on Oct 12, 2018
I have booked flat in godrej, the suites-godrej golf links sector 27, greater noida on pre launch day, june, 2017 by paying rs 1, 50, 000 as token amount through square yards real estate llc at dubai. As of now there is no agreement or sale deed has been made.

Due to personal reasons, when i contacted godrej to cancel my booking, they are saying, there are saying entire amount rs 1, 50, 000 will be forfeited.
Please assist to get refund of my booking amount....
Complaint comments  Read comments Complaint category Real Estate

Godrej Properties — monetary loss by following jll/ggcs written instructions and different policy for different flats [Resolved]

 Nayan_Pinecrest on Sep 28, 2018
My flat is pinecrest a-104. I have terrace flat for which i was given verbal approval at the time of flat booking by sales person.
When i started building shed fm team stopped it by given written notice that ' built shed only with provided design, do not built any permanent structure and requesting to adhere to the provided design and create structure which is based on that design only. So i followed them and sent back by taking a loss of inr 20000. (50000 worth of material were brought in to built the shed, but to follow instructions i had to cancel the deal with vendor and took up loss...
Complaint comments  Read comments Complaint category Home & Garden

Godrej Properties — not refund for cancelled booking.

 nailpushpa on Sep 12, 2018
I was made a booking at sky garden tower - 10 godrej viha badalapur, kharwai. Booking no. Gvt10a0905. I have paid rs. 45000/- as token amount and rs. 469, 683.34 /- further on date 24/11/2017.

I have cancelled above booking and send many email but till date 12/09/2018 i have not recived my money.

Kindly look in to this matter and arrange to return my money.

Pushpa anil verma....
Complaint comments  Read comments Complaint category Building Developers

Godrej Properties — annapurna tower, kolkata

 jhv zff on Sep 11, 2018
At the time of booking q4 dec2013 they informed metro is to come on bt road and charged premium. But it turned out that the metro extension proposal was already scrapped by then by mamta govt and godrej still fooled around customers who thought godrej is a reliable household brand and no reason to be suspicious.

Handover was by q2 or q3 2015. We are at the end of q3 2018. No firm date of handover as of yet. What they say is we will see in dec2018.

Being an out-stationer i relied on phone call to get updates and every time in last 3 years they gave one excuse or the...
Complaint comments  Read comments Complaint category Building Developers

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