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Godrej Properties Complaints & Reviews

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Updated: Mar 29, 2026
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Godrej Properties reviews & complaints(668)

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Address: Godrej Parkridge, Kharadi, Pune

I am writing to formally lodge a complaint against Godrej Properties regarding the inordinate delay in possession of my flat, lack of transparency, and unprofessional conduct by their team.
I had booked the flat on 10th September 2021, with a committed possession date of October 2024. However, since then, I have been subjected to repeated delays and misleading commitments without any clear accountability.
At the time of booking,...
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RITESH AGARWAL
May 9, 2025
Jun 26, 2025
This thread was updated on Jun 26, 2025
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Godrej city apanvel - flat nos gcpt1b0604 and gcpt1b0605

We are following up with your relationshp manager, Mr Sanjeev Pillai to take possessions of our units and waive the handling charges wrongly charged to us. We had send multiple mails including 23rd December 2024, 7th January 2025 etc, ( from our registered email - eastdiag.[protected]@gmail.com) but with no resposne. Kindly arrange the needful. Our contact numbrer is - R Agarwal- [protected] from Kolkata....
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Angel_2907
May 31, 2024
May 31, 2024
This thread was updated on May 31, 2024
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flat purchased tower c unit 402

Hello Sir.
I have purchased a unit in Godrej Park Retreat Unit Tower C 402. When we went to their sales office in Sarjapur road the Sales team (Mohini and Saurav) mentioned there is plan (80: 20), where in the actual EMI will start post the possession of property.
We agreed to this plan and made an initial payment of 10% i.e 7 Lacs to book the flat in April 2022. We availed loan from Godrej Capital accordingly to the plan....
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Kaushal.Kashyap
Apr 16, 2024
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Godrej properties sales team has been calling me regularly. Even though I have not raised a enquiry. This is pure harassment. I don't want any calls from them
Godrej Properties customer support has been notified about the posted complaint.
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    ashishshirke
    from Mumbai, Maharashtra
    Apr 1, 2024
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    Please stop calling me.
    Remove my number: [protected].

    I am very harassed from these daily incessant calling.

    Stop
    Godrej Properties customer support has been notified about the posted complaint.
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      Raosaheb More
      Mar 12, 2024
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      I have booked the flat in Godrej properties in Mamurdi project and my contact sales manager is Ritesh Sonwane [protected].

      After booking the flat I suppose to complete the register and pay the further payment. During this process Covid was started and lost my mother and unable to make payment so godrej has sent few notices and cancelled my flat and not returned my booking amount.

      I couldn't respond to any of there email as I was in family tension due to mother loss. Now I asked them for payment but unable to refund my 2 lac rupees.

      Propert ref :GFGA100406
      Godrej Properties customer support has been notified about the posted complaint.
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        Chandrakant Savant
        Mar 5, 2024
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        Hi Godrej Properties Team,

        I am lodging my complaint for not allowing me to carry out interior works in my flat#O1G01 Godrej Eternity Zest. I have made 100% payment in Sep2022 and since then I am following-up with Godrej Eternity team in Bengaluru. I have made ready interior materials in June23 and I have been requesting to carry on with interior works inside my flat. Till now, I haven't received clearance from Godrej Eternity. I can't wait indefinitely and this is affecting my mental health issues due to financial losses.

        My only request now is to allow me for interior works. Hope this time I will get positive response.
        Godrej Properties customer support has been notified about the posted complaint.
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          Sanjay M. Bhalerao
          Mar 5, 2024
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          मी गोदरेज निर्वाण, अप्पर ठाणे, भ‍िवंडी येथे ब्लॅाक बुक केला होता. त्याकरीता टोकन 2, 91, 795 रु भरली होती. पण आर्थ‍िक कारणास्तव बुकींग रद़द केले होते. Registration झालेले नाही. टोकन म्हणून भरलेली रक्कम अदयापही परत मिळालेली नाही. मार्गदर्शन करावे.

          संजय भालेराव
          मो.क्र.[protected]
          Godrej Properties customer support has been notified about the posted complaint.
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            ShubhuIN
            Mar 2, 2024
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            I have been getting incessant calls from Godrej properties lately and it is just become a major irritant! Weekdays while I'm at work, and weekends at home, every day they keep calling which is extremely annoying and disturbing. Please help.
            Godrej Properties customer support has been notified about the posted complaint.
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              9
              9545402129
              from Mumbai, Maharashtra
              Feb 29, 2024
              Mar 28, 2024
              This thread was updated on Mar 28, 2024
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              Miss communication Token amount refund

              Hi team,

              My name is Sheetal Pandey and I am writing this complaint to get refund of rupees 180345/-.

              I went to visit the Godrej Upavan in Kalyan, Junction, off Mumbai - Nashik Expressway, Samata Nagar, Sainath Nagar, Themghar, Thane, Maharashtra 421308, where the sales team showed us the Godrej Upavan. I was with my family and we liked the flats.

              However we were not 100% sure on the decision to...
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              Nilesh Kachalia
              Jan 21, 2024
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              Please note that the Godrej Properties sales team has been constantly following up with clients to visit their office and then denying entry to the office a some Rera approval is pending. Why is Godrej properties in Hurry t sell the inventory without proper approvals as well.

              Godrej properties should be penalised for such an act in their Kandivali east Akurli road project.
              Godrej Properties customer support has been notified about the posted complaint.
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                NishKalra
                Jan 9, 2024
                Jan 9, 2024
                This thread was updated on Jan 9, 2024
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                Hillscape at the Highlands, Mumbai

                Paid a token for a property. Unfortunately due to breach of communication I had to cancel the deal. They added 7lakhs extra to the total sale value, after I paid the token to Godrej.
                Before the token payment was made, the sale price was 56 Lakhs approx, and after payment it was 63 Lakhs approx.
                I have records of the entire communication with the sales team (Samava Chakroborty, Mayur Rupanavar) in Godrej Highlands, Panvel.br...
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                Address: Eden p block

                I lived in a pg called shreeji pg at eden P block for 4 months and they had collected money for 6 months. Due to some reason I have to leave to pg. They had committed me before that they will refund the money once they find another candidate for my seat. They got the candidate but haven't refunded. They are not picking up calls and not responding to messages. They have a Pathetic behaviour. When i used to live there i had a parking issue due to there illegal business. I kindly request the committee to take action against them.
                Godrej Properties customer support has been notified about the posted complaint.
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                  Suchithra Poojary
                  Dec 28, 2023
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                  Address: Pune

                  In the month of April we deposited Rs.100000 as a token amount for the project near vtp, then due to certain reasons we cancelled the deal. I'm trying since June for the refund but till now I have not received the amount and proper response from the sales manager. I have no idea where to contact for refund except the sales manager kaamya Sharma.

                  Please help
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                    Kusum Mondal
                    Dec 27, 2023
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                    Address: KOLKATA 700104

                    I had booked a 2 BHK and 3 BHK flat under your Godrej Orchard Seven Ph 2B project at Diamond Harbour Road, adjacent to Bharat Sevashram Sangha Multi Speciality Hospital, Banagram, West Bengal 700104.Flat No 808 and 809 J1 tower. I had given a token money of amount 50000/= and 50000/= by credit card on 17/12/2023. Receipt is attached herewith for your reference.

                    The booking of 3 BHK was done under the name of Dilip Mohanty.

                    On 23rd December I got call from the sales team of orchard seven to pay rest of the booking amount for the 2 BHK and 3 BHK flat.

                    At that time I said that I want to cancel the booking of 3BHK flat and only want to purchase the 2 BHK one. So I requested the sales team to adjust the 3 BHK token money in my 2 BHK flat booking amount and paid the rest 399896/ on 22/12/2023 through fund transfer by account towards booking amount of the 2 BHK flat.

                    Now I regret to inform you that I will not be able to purchase the flat from you as I am unable to arrange the rest of the money for it. I do not have savings to pay the whole amount.

                    I kindly request you to refund the booking amount to me.
                    I am receiving the payment acknowledgements after my cancellation mail.
                    It is my hard earned money. Kindly refund the same
                    Godrej Properties customer support has been notified about the posted complaint.
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                      singhj64
                      from Delhi, Delhi
                      Dec 8, 2023
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                      Address: Noida, UP

                      Godrej Properties Limited at Tropical ISLE Project Noida is overcharging 1% TDS amount in case property value is over Rs 50 Lacs. The 1% TDS to be deducted from the payment to Godrej is required to be paid to ITAX department directly by the buyer. Godrej is very cleverly issuing misleading Payment Schedule and invoices without excluding the 1% TDS amount and net payable to Godrej. Though in a very small print at lower side of demand letter, it is written that customer is required to deduct 1% TDS and pay directly to ITAX department. Customer care team is terribly inexperienced and do not have any knowledge on net amount payable to Godrej and ITAX department. They do not issue any signed letter unless chasing is done for months. All customers will end up paying penalty and 1% TDS to ITAX department over and above what has been paid to Godrej. The total amount amassed by Godrej in this process would run into hundreds of Crore Rupees. This is a serious financial fraud despite having regulatories body like RERA and no tolerance to corruption and unfair trade practices policy of the present government.
                      Godrej Properties customer support has been notified about the posted complaint.
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                        pjar
                        Nov 16, 2023
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                        Address: Pimpri-Chinchwad, Pune, Maharashtra

                        Hello,

                        On Sept 17th 2023, I booked a property in Godrej Emerald Waters Pimpri Pune (RERA Registration number P[protected]) and paid them Rs. 1 lakh as a booking amount. I was assigned unit GEWT[protected] in Tower – 05).

                        On Sept 23rd 2023, I verbally cancelled this booking due to personal family matters. On Sept 25th 2023, I wrote a formal email to my sales manager Mr. Pushpendra Vishwakarma and my CRM Ms. Shradhashree Misra, to cancel this booking.

                        Since I canceled within 15 days of booking, under MahaRERA regulations I am entitled to a full refund of the booking amount. Ms. Shradhashree Misra acknowledged this in her email and assured me that I would surely receive my refund within 30 days, at the latest. She also sent me a proof, which showed that the booking was cancelled in Godrej Properties internal systems. Sales manager Mr. Pushpendra also assured me that I will receive the refund.

                        It is now past 60 days since the cancelation and I have still not received the refund. Every time I call my CRM Shradhashree Misra, she makes different excuses and gives me a new date by which I will receive my refund. Mr. Pushpendra doesn't answer my phone calls. I also sent a WhatsApp message to Mr. Abhijeet Das, a senior manager at Godrej Properties, but to no avail. In short, they are giving me a run-around.

                        I am really shocked and disappointed that a company of the caliber of Godrej Properties, is giving me such a run around when it comes to issuing refund.

                        I am posting this message to seek your help in obtaining the full refund as promised by Godrej Properties.

                        Sincerely,
                        R. P.
                        Godrej Properties customer support has been notified about the posted complaint.
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                          Rajat Beri
                          Nov 13, 2023
                          Dec 13, 2023
                          This thread was updated on Dec 13, 2023
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                          I had expressed EOI, and had given 20L INR. Now while returning the same the bank is asking for a cover letter from Godrej which has not been provided since 3 weeks. The sales representative mentions that it is unavailable due to the company policy which I doubt. A prestigious company like Godrej I doubt would have this kind of policy.
                          Godrej Properties customer support has been notified about the posted complaint.
                          Godrej Propoerties Customer support team is terrible, inexperienced and well traind to dodge customer grievances. The so called Customer Ralation Managers assigned to Godrej customers openly tell on phone that they are overloaded and it will take time to send documents and recipts to customers. Even after reminding on one to one basis, thay tell that it will take about 15 days to send documents/recipts but actually they send it after at least after one to one and half month later. Getting a signed letter require another round of chasing. When you ask then to escalate the issue to higher level if they are not able to address the issue, they refuse to provided details of head of Customer relation Manager and insist that a customer can only raise his/her grievance through the Godrej mobile app/online website. Even deand notices are being issued on the last day of payment becoming due and late payment penalty is imposed on the delay in payment Which is being calculated by online system.
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                            pdhokriya
                            from Mumbai, Maharashtra
                            Nov 8, 2023
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                            Address: i2-1704, Godrej elements, Pune

                            Hi Team,

                            I live in Godrej elements, owner of flat.

                            We got possession (May2022) and it has many faults in flat, like broken/scratched tiles, automation not working. Leakage issues in parking. Amenities 20% working.
                            Godrej Properties customer support has been notified about the posted complaint.
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                              Devang Ashar
                              from Mumbai, Maharashtra
                              Oct 19, 2023
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                              Awaiting refund upon cancellation due to misselling and unjust Power of attorney demand

                              Forcing me to sign Power of Attorney with sale agreement cancellation rights in favor of Godrej Properties on the day of registration without any prior intimation/ information. When confronting CRM team, it’s been told to me that to purchase flat POA is compulsory. Upon raising refund claim false promises for refund since last 16 days. No proper communication on mail regarding date of refund. CRM Mr. Rajeev stopped to respond on calls /...
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