[Resolved] Tata Housing Development — Hiding of facts ( Tata Serine) would like to have the booking amount refunded | |||||
On 30th March 2017 we visited the Tata Serine site and after speaking to the sales guys and looking at the project we decided to book 2 flats. The all inclusive price quoted to us for a 1 BHK apartment 735 built up area was 1, 15, 68781 and the sales guy assured us that this will be the final price paid by us and we agreed to it and made an online payment of 1 lakh rupees as a token amount. After the payment was made we received the cost sheet and after carefully looking at it we found the amount which was quoted excludes other charges of 3, 05, 495 rs which was not disclosed to us. If he would have disclosed it in the beginning we wouldn't have gone ahead and booked 2 flats in it. We feel cheated as the facts were hidden from us and don't want to continue with the booking and would like to cancel and get the refund amount at the earliest. After chasing many times the sales representative is not responsive and straightaway declined to give us the refund. Kindly look into this matter. Pratik +[protected] Was this information helpful? | |||||
May 12, 2017 Complaint marked as Resolved Tata Housing Development customer support has been notified about the posted complaint. Verified Support Apr 11, 2017 Tata Housing Development Customer Care's response Hi Pratik, Thanks for sharing your contact details. Our customer care representative will get in touch with you at the earliest. Regards, Team Tata Housing | |||||
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Its been 2 days now. I have not received a single follow up call.
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12th Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013