Tata Housing — Possession of flat at New Heaven Boisar not being given. A1-A-16-025

Address:

Thane, Maharashtra

Sir, I have booked a flat at your New Heaven Boisar. The project has been unduly delayed. The last payment for possession was to be paid on 13rh Feb. 2014 and possession of flat was to be given within 4 weeks of this payement. However, I did not receive a single call for possession. I have also informed your office of the wrong delayed interest amount claimed in final invoice, which they said they will look into. Despite several ph. calls, I am not getting proper response. I had to call up the customer care on 14th Mar. and also visited your office today on 18th March with all relevant papers. Ms. Joycee could not explain the interest amt. and only after I again called up customer care, did she call me (after 1.5 hour of wait) and admitted that there is no delayed interest pending from me. I request immediate possession and claim interest @18% p.a. from the company for the delay in giving me possession. This is the interest charged by company from customers. I visited the site on 16th. The pipes that will carry water to my flat are not in place, so there is no water supply. The electric fittings are there, but supply of electricity not started. Lift also has not started. When the company cannot keep its commitments, why do they want the customers to pay in a hurry. I am incurring interest on my Housing Loan account since last 3 years. Again I paid more than 4.5 lacs in february and I am paying interest on that amount and I have not been given possession. Is anyone listening???