[Resolved]  Tata Indicom — Non cancellation of my phone even after 5 months of my request

Address:

Faridabad, Haryana, 121006

Hi there! I was using tata walkie landline No.[protected]My Account No.[protected] for the last 6 years or so. In July 2015, I visited Tata Indicom Sector 15 Faridabad store and submitted my request for cancellation of this number...In reply to my request, I received an sms from them on 21/7/2015 stating "The SR Cancellation request has been raised on 6541292. Your reference number is[protected]. We will resolve your request by..." On contacting 121 customer care regarding my phone cancellation, they asked me to clear my all dues of Rs.197...and I paid Rs.200 on 1/8/2015. Thereafter no action has been taken even on my repeated requests on 121 and also on Tata Indicom Sector 15 Faridabad store. Now whenever I contact them no reply is given to me..and my cancellation request appears to not have been processed at all and I am getting further monthly bills with penalty amount.. This is totally unfair. This issue is required to be resolved without further delay and cancellation of my this phone number immediately...as I have already paid all dues on this number. You will appreciate the fact that I am not liable to pay anything after 21/7/2015 when I got Tata Indicom sms as mentioned above. Hope to get an early reply with cancellation of my phone number. Rajesh Kaushal H.No.44, Sector 10, Faridabad # [protected]