Tata Indicom — Recharge Successful, but balance deducted from Sim

Address:

Kolkata, West Bengal

Date of Incident: 1st July 2015 Mobile No: [protected] Owner: Madhu Priya Prasad Hello Sir, Yesterday (1st July) I was able to make a successful recharge of Rs.252 on the Tata Indicom Mobile No [protected]. I have got the message on my mobile as successful recharge, and the amount was of course been debited from the source. However, just in a few moments, I could see all this balance deducted from my mobile, and even my main balance also deducted. I then called up at Customer Care today morning, but the representative told me that Rs.252 is not a valid amount for any of their schemes. I asked that in that case, why is the recharge successful, and instead the money not refunded? He said that now nothing can be done. Hoping that you will do the needful, With Best Regards,