Tata Memorial Hospital — Cause of death: negligence in emergency ward

Address:

Tata hospital Parel

We arrived in the hospital with my sick mother who couldn’t. Walk or sit on a wheelchair at 6 am in morning
They refused to admit her in emergence ward or give her bed saying there are more important patients (Most of the might be alive as they thought many of them would be dead if they give my mother bed). After waiting in lobby doctor checked checked and gave prescription with c day and blood test
Blood test was done there without a bed and for x day they asked us to wait in c day room 1 hours was gone but no one came to x ray room. We asked the nurse to give her bed 5 times they dint. At 8.30 am she got the bed after shouting at them. And at 9 am she was dead. No one cared nor doctor nor the nurses. Who is responsible for her death? Nurse or doctor or poor medical practices or their degrees or management of tata?
I seek no justice but this is not done someone was in pain and they did not care to comfort the dying soul.