Tata Memorial Hospital — mismanagement of patients

Address:Mumbai City, Maharashtra

I have visited tata memorial parel on 6/03/2019 and to get my chance waited for the entire day instead of asking the staff again and again they about the expected time they were just saying 1-2 hours and at last specified that you are a new patient this will be seen at last. Today also i had visited the chest physician after taking an appointment yesterday in which they specified to visit at 10 in the morning, when i went to enquire about the expected time after waiting for so long they just said the same thing which i heard in the last opd i visited on 6th.
I believe you are dealing with patients who are already not well thus you should have some system and way to treat them apart from that they have given a biopsy date to me without specifying the type in which it has to be done as they don't have the facility of ebus bronchoscopic biopsy which was specified by my oncologist.
I believe to have words with someone senior of the hospital as a resolution so that i can be more accurate in my elaboration of my situation as well as other patients situation who are struggling to get treated in the hospital.
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    Tata Memorial Hospital  Phone
    +91 22 2417 7000
    +91 22 2414 6755
    +91 22 2414 6750
    Tata Memorial Hospital  Address
    Dr. E Borges Road, Parel, Mumbai, Maharashtra, India - 400012
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