Tata Memorial Hospital — strict policy of only one attendant per patient at tata memorial centre is inhumane and stupid.

 
1 Review
 Kumar Vyomkesh on Apr 17, 2018
Only one attendant per patient is allowed even when the patient is hospitalized and he is on saline and chemotherapy 24*7 for consecutive 5 days, when he needs one regular attendant for any help.

Following are the routine works which the doctors, nurses, security and management of tmc expects that single attendant to perform apart from his personal and ethical duties towards the patient, which only a super human can fulfill.

Tmc has long queues for procurement of medicines in its pharmacy which, at times, require minimum of 1 to 1.5 hrs. Not to mention, at night, they don't have any token system and only one counter works, due to which, that attendant is forced to stand in queue for the whole 1 to 1.5 hrs, when he cannot assist his patient.

For dressing of catheter, nurses ask for two attendants while security staff have been instructed to allow only one. Kindly explain the procedure of converting one person into two after i cross the security check at your gate, so that i may satisfy your requirement of two attendant.

Doctors ask for providing fruits, juices, etc for patients, for which, the same person is expected to run.

That person is also human, so he also needs food and answer nature's call, when patient might require assistance.

With above arguments, i am only trying to explain that one attendant policy is affecting your patient and their families badly. Kindly look into it and try to improve the situation.

Thanks

Complaint Status


[Apr 17, 2018] Tata Memorial Hospital customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    0%
    Complaints
    26
    Pending
    0
    Resolved
    0
    phone
    +91 22 2417 7000
    +91 22 2414 6755
    +91 22 2414 6750
    location
    Dr. E Borges Road, Parel, Mumbai, Maharashtra, India - 400012
    Tata Memorial Hospital - strict policy of only one attendant per patient at tata memorial centre is inhumane and stupid.