Tata Motors Complaints & Reviews

I had booked a tata altroz XT dark edition on June 26 2022. I had cancelled the booking the next day as I am leaving the country. I was charged very high (21000) for the Booking. I had informed the showroom manager and sales representative but their response is ok sir. The dealer is gugnani Autocars Mancheswar industrial estate Bhubaneswar Odisha. The receipt number is 27880.

I have booked nexon xza s plus on 14 Nov 2021 and promised delivery by KHT motors Whitefield on March 2022, then theykeep changing dates to Apr 2022 then May 2022, June 022 & July 2022 too. As per their detail I was 2nd in queue for delivery on April 2022, I don't understand how it's take this much time for delivery. Even if we consider semiconductor shortages and all, it should not be 3-4Months for 2nd in queue.

I have asked multiple questioned and raised multiple complaints but no one responded with correct delivery date and there is no proper response from customer care side.

If I go for cancellation then ~2k will be charged for cancellation. Why I have to pay 2k if it's delayed from your side? This is not a professional behavior from Tata motors and KHT motors Whitefield.

Contact detail: [protected]@ymail.com, +91 [protected]

Complaint Number2:[protected]
Complaint Number1:[protected]

I gave my car for insurance on 6 july . They did not gave my car back even today on 18 july . I am waiting in the showroom since 1 pm . Very third class service

Hello Team,

Took the Auto loan which has been settlement by some one without my knowledge, now it reflecting in CIBIL due to your negligence. Want to rectify and update in the CIBIL or take the action who made the payment.
If there is no update with in 3 days I will file a consumer case again you as unable to procced with any loan.

loan Account no. from Tata # [protected]

if you have my approval to settlement the loan please share which will help me to file a case against the person.

Regards,
Jagadish
+91-[protected]

I am Yogesh Gurudasani booked a car Tata Altroz XT diesel on 19/02/2022. It has waiting period of 90 days. Its been 6 months i haven't yet got the car. When i called to Tata Customer Care Sales dept. he informed me that my booking date is showed as 05/05/2022. It seems something fraudulent is happening inside the company.
Kindly intervene in the matter and revert back.
Thank you.

Yours faithfully,
Yogesh Gurudasani
[protected]
guru.[protected]@gmail.com

As per delivery schedule on 13 Jul 2022, Sri Lakshmi Tata Motors had delivered the defected vehicle and after delivery of the EV car it was sent from show room to TATA OMR service centre for identifying the problem of malfunction of AC.
However, from 1130 hrs to 1900 hrs the problem for malfunctioning of Air condition was not detected. Tata motors can't sell the defective products to customers.
Moreover, I faced lot of mental stress and health issues due to your irresponsible delivery method of TATA products. As a customer I spent 20 lakhs for purchasing your product and it was sent to service centre. Very bad experience.

V VENKATESH
[protected]

I have received a wats app message from number that it's Shailja Roy hr of Tata motors to submit resume and pay Rs 2650 job fee Refundable.
May I know is it true ?

I had booked a TATA NEXON from "SHREE GOKULAM MOTORS" on 30 May 2022. A cancellation request was made on 20th June 2022.

Since then there has been no response from the dealer/sales Person on the refund and the messages and calls are going unanswered.

Tata motors experimented with 4 cylinders TATA engine which has failed miserably.
But the cost is paid by poor transporters
RN Logistics and Supply Chain Pvt Ltd had purchased 15 of the above vehicles in March 21 and we are suffering from day one
Tata motors doesnt respond to any of our complaints. For every repair they charge. If the new vehicle is in workshop every now and then than how the transporter will pay his vehicle EMIs
the major complaints are
1. Clutch burning
2. Urea sensor not working
We want to return these vehicles

From: [protected]@scmforyou.com
Sent: 15 July 2022 17:37
To: '[protected]@tatamotors.com'
Subject: FW: PROBLEM IN vehicles No NL01AE8750, NL01AE8762 NL01AE8763 POOR PICKUP, Uriya & POOR PICKUP & Clutch Plate

Dear Sir,
The below mail is self explanatory.
Warm regards,

From: [protected]@scmforyou.com
Sent: 15 July 2022 17:29
To: 'ritesh.[protected]@tatamotors.com' ; '[protected]@tatamotors.com'
Cc: '[protected]@scmforyou.com' ; 'Mandeep Sharma' ; 'Sandeep Kaushik' ; '[protected]@tatatrusts.org' ; '[protected]@tata.com' ; 'Sandeep Kaushik' ; '[protected]@tatamotors.com' ; 'diwanshu.[protected]@tatamotors.com' ; 'mandeep.[protected]@tatamotors.com' ; '[protected]@gmail.com' ; 'varun.[protected]@tatamotors.com' ; 'ajay.[protected]@tatamotors.com' ; 'ishwar.[protected]@tatamotors.com' ; 'kumar.[protected]@tatamotors.com'
Subject: RE: PROBLEM IN vehicles No NL01AE8750, NL01AE8762 NL01AE8763 POOR PICKUP, Uriya & POOR PICKUP & Clutch Plate

Dear Mr Ritesh

We called you at 3PM today to allow free cost repairs for our vehicle NL01AE8764 which is at Pasco Motors Gurgaon for last four days

You confirmed back that you will look into the matter and will call back in half an hour

We waited for your call till 5 PM and again called you twice with no response from your end

It shows how you neglect your customers who pay you

Nevertheless, I will be taking it up with your higher management to see that you learn your lessons fast

We are not moving out our vehicle from Pasco Gurgaon and filling a case against Tata motors for giving us defective trucks in consumer court

Warm Regards,
Rakesh Sharma
Managing Director
SCM For You
RN Logistics and Supply Chain Pvt Ltd
p: +91 [protected]

Corporate office
B20, Fifth Floor, City Vista, Kolte Patil Down Town, Kharadi, Pune, Maharashtra, 411014

Regional office
Office no 36, Second floor, SS Omnia, Sector 86, Gurugram, Haryana
122005

Registered Office
B176/2, Okhla Phase1, New Delhi 110020
w: www.scmforyou.com e: [protected]@scmforyou.com

We step in, so you can move forward!

Member of

From: [protected]@scmforyou.com
Sent: 15 July 2022 13:12
To: 'kumar.[protected]@tatamotors.com' ; 'shaikhsabir.[protected]@tatamotors.com'
Cc: '[protected]@scmforyou.com' ; 'Mandeep Sharma' ; 'Sandeep Kaushik' ; '[protected]@tatatrusts.org' ; '[protected]@tata.com' ; 'Sandeep Kaushik' ; '[protected]@tatamotors.com' ; 'diwanshu.[protected]@tatamotors.com' ; 'mandeep.[protected]@tatamotors.com' ; '[protected]@gmail.com' ; 'varun.[protected]@tatamotors.com' ; 'ajay.[protected]@tatamotors.com' ; 'ishwar.[protected]@tatamotors.com'
Subject: RE: PROBLEM IN vehicles No NL01AE8750, NL01AE8762 NL01AE8763 POOR PICKUP, Uriya & POOR PICKUP & Clutch Plate

FYI

From: [protected]@scmforyou.com
Sent: 15 July 2022 11:55
To: 'kumar.[protected]@tatamotors.com' ; 'shaikhsabir.[protected]@tatamotors.com'
Cc: '[protected]@scmforyou.com' ; 'Mandeep Sharma' ; 'Sandeep Kaushik' ; '[protected]@tatatrusts.org' ; '[protected]@tata.com' ; 'Sandeep Kaushik' ; '[protected]@tatamotors.com' ; 'diwanshu.[protected]@tatamotors.com' ; 'mandeep.[protected]@tatamotors.com' ; '[protected]@gmail.com' ; 'varun.[protected]@tatamotors.com' ; 'ajay.[protected]@tatamotors.com' ; 'ishwar.[protected]@tatamotors.com'
Subject: RE: PROBLEM IN vehicles No NL01AE8750, NL01AE8762 NL01AE8763 POOR PICKUP, Uriya & POOR PICKUP & Clutch Plate

Dear Mr Sunil

As shared on wats app. Our Vehicle No NLAE018764 is in Pasco motors Gurgaon with the same defect which was there two months back

5 NL01AE8764 HR[protected] 4-Apr-2022 POOR PICKUP // POOR PICKUP & Clutch Plate/TURBO PROBLEM M.G. MOTORS [protected], [protected] hissar M.G. MOTORS [protected], [protected]

We would like you to accord your approval for free of cost repairs
Secondly, We would like to escalate this issue to higher management of Tata Motors as this has become a recurring issue and we are incurring business losses

These vehicle have inherent defects and tata motors must give us some solutions

Awaiting your prompt response as vehicle is in workshop for last four days

Warm Regards,
Rakesh Sharma
Managing Director
SCM For You
RN Logistics and Supply Chain Pvt Ltd
p: +91 [protected]

Corporate office
B20, Fifth Floor, City Vista, Kolte Patil Down Town, Kharadi, Pune, Maharashtra, 411014

Regional office
Office no 36, Second floor, SS Omnia, Sector 86, Gurugram, Haryana
122005

Registered Office
B176/2, Okhla Phase1, New Delhi 110020
w: www.scmforyou.com e: [protected]@scmforyou.com

We step in, so you can move forward!

Member of

From: [protected]@scmforyou.com
Sent: 01 June 2022 11:30
To: 'kumar.[protected]@tatamotors.com' ; 'shaikhsabir.[protected]@tatamotors.com'
Cc: '[protected]@scmforyou.com' ; 'Mandeep Sharma' ; 'Sandeep Kaushik' ; '[protected]@tatatrusts.org' ; '[protected]@tata.com' ; 'Sandeep Kaushik' ; '[protected]@tatamotors.com' ; 'diwanshu.[protected]@tatamotors.com' ; 'mandeep.[protected]@tatamotors.com' ; '[protected]@gmail.com' ; 'varun.[protected]@tatamotors.com' ; 'ajay.[protected]@tatamotors.com'
Subject: RE: PROBLEM IN vehicles No NL01AE8750, NL01AE8762 NL01AE8763 POOR PICKUP, Uriya & POOR PICKUP & Clutch Plate

Dear Mr Sunil

Please note that vehicle No NL01 AE 8763 which was delivered by Tata motors workshop has problem again. Please connect me to your customer care head I want a solution to this.

Sr No Vehicle no JOB CARD NO IN DATE & TIME OUT DATE & TIME PROBLEM TELCO NAME LOCATION MOBILE NO Complaint No CSM Mobile No & Mail ID
1 NL01AE8763 [protected]:00 POOR PICKUP & Clutch Plate Deepak Motors Bareilly [protected]//[protected] [protected] Mr. Varun Jaggi [protected]/ varun.[protected]@tatamotors.com

Warm Regards,
Rakesh Sharma
Managing Director
SCM For You
RN Logistics and Supply Chain Pvt Ltd
p: +91 [protected]

Corporate office
B20, Fifth Floor, City Vista, Kolte Patil Down Town, Kharadi, Pune, Maharashtra, 411014

Regional office
Office no 36, Second floor, SS Omnia, Sector 86, Gurugram, Haryana
122005

Registered Office
B176/2, Okhla Phase1, New Delhi 110020
w: www.scmforyou.com e: [protected]@scmforyou.com

I booked a Tata Tiago XTA (white) on May 8th, 2022 with a comittment of delivery in the same month. [Dealership: Ajmer Rd, Jaipur; Sales Consultant: Bhupendra Singh].

Even today, after 2.5 months of my booking, I have received my car.

I also gave a car for exchange which they took away very early and left me with all the challenges with my commute.

The sales consultant also has started to ignore my calls.

Please help!

Hi, I bought the tata nexon xz+ in the month of dec 2021, and currently it's rainy season, so I started observing a water leakage into the trunk boot space (where spare tire - Stepney is kept)...Not sure what to do, i believe this is a manufacturing defect.
Please help me what to do...

Hi,

I had booked Nexon XMA through Sagar Motors, Sector 5, Noida, UP on 18th Feb.
It's been more then 20 weeks since I am wating for the deleivery of my car.
Despite of waiting from a very long time (almost 5 months) and repetitive follow ups with the team over emails and calls I have still no clue by when the car will be delivered.
Everytime they say the same thing.
Allocation has not happened from Tata Motors.
I smell a foul play in all this.
Request the concerned team to look into the matter at the earliest.
Thanks
Priya Saxena

I brought TATA HARRIER XT one year back. After two months while driving the ENGINE CHECK symbol on the car popped up. I visited the showroom and they kept my car for 2 days and confirmed no issues are there.

Now its the 8th time iam visiting the showroom/service centre with same complaint and each time they keep my vehicle with them for 2 days and confirms no issues.

Ecen while the symbol popped up, i visited the showroom directly without turning off the engine so that they can sort out it.

Nobody is serious about the complaint and response id very poor

KL11BR4722

MOBILE NUMBER [protected]

I have booked Tata tiago xz+ on 15 April 2022.
Waiting time mentioned in booking form 2 months but promised within 1.5 month.
Continuous follow ups and its been 3 months, still not clear when it will be dilivered.
Multiple deadlines given and breached.

Dealership - Adishakti motors Hebbal Bengaluru

We booked Tata Tiago from showroom on sohna road sec 49 gurgaon. We have thought of Tata car as it’s a big brand and all have praised. By case was handled by Bhupinder and Gajender in sohna road showroom. Firstly it took them more than 1 week for loan formalities and all. I have to take work from home as for the verification from bank. Last when loan was approved then also executive Gajender behave casually with all formalities. I am very disappointed with his behaviour and attitude. I request Tata to take strict action against him as finally I have canceled the car and all my family was so much frustrated after 3 to 4weeks.

I purchased car from Tata Motors Sanad on 13 Dec 2021 and submitted documents for RC to dealership. After 2 3 months, I was asked for additional documents, I submitted. Again in April, I was asked to submit Aadhar with updated address, I submitted on 4 June. we are still waiting for RC. It has been 8 months now, and there is no proper response from dealership.

Because of not submitting RC, Car loan bank is charging 3000 rupees monthly from last 3 months. I cant keep waiting for the RTO response forever and cant keep paying fine for no reason.

I have purchased the tata motors Tiago on June 2021 and the registration no is KL 02 BP 1806 and the pollution test was done on 06.07.2022 .the vehicle failed the lamda test and the emission count was beyond the limit.A new vehicle failing its first pollution test is unacceptable.And the feedback received from the pollution testing centre was due to lack of good service the test got failed.The vehicle 3rd service was done on May 2022. Please give me an update on my concern.
Vineetha Rose
Ph no [protected]
email id : [protected]@gmail.com

Dear Team,

I am Gagan Mishra and Tiago user since 2019. Also wish to inform that I am a small investor as having sharea of Tata Motor because of trusted brand. I was having Maruti vehicle which I exchanged with Tata Tiago 2019. Overall my experience is not good after adding Tiago. Always I faced fuel smell in vehicle than average issue was there.
Now a big issue appeared in vehicle. Menupulator have blasted and have divided into multiple pieces. How can this is possible however vehicle run only 22000 k.m. only.
I am residing in Dhamnod area which is 80 k.m. from Indore M.P. Now tell me how can i send vehicle to authorised service centre.
If possible look into this matter and try to get resolved as soon as possible.
I believe you people would help me out soon.

Regards,
Gagan mishra
[protected]

As everyone said in their reviews, even i was extremely happy on purchasing Tata Altroz XM+ and the sales team was helpful(4.5 star for the car). 0.1 star for the response and service... Since, i had a great respect on Ratan Tata and Tata brand, i have taken this decision, it's been 1.5 months, no compliance about my Altroz. Here, it comes the true face of Gokulam motors, Chromepet branch and their management behaviour with a legacy customer......

I booked a car Nexon XZA+ on 12th Feb 2022 at tata motors showroom sec-63, Noida. The initial commitment to deliver the vehicle was 14-16 weeks but it's been more than that and still, they have no single update about the vehicle. I have already raised a complaint through Tata Motors but still they don't have any answer.

Please look into this concern.