Tata Motors Complaints & Reviews

Hi,

I had booked Nexon XMA through Sagar Motors, Sector 5, Noida, UP on 18th Feb.
It's been more then 20 weeks since I am wating for the deleivery of my car.
Despite of waiting from a very long time (almost 5 months) and repetitive follow ups with the team over emails and calls I have still no clue by when the car will be delivered.
Everytime they say the same thing.
Allocation has not happened from Tata Motors.
I smell a foul play in all this.
Request the concerned team to look into the matter at the earliest.
Thanks
Priya Saxena

I brought TATA HARRIER XT one year back. After two months while driving the ENGINE CHECK symbol on the car popped up. I visited the showroom and they kept my car for 2 days and confirmed no issues are there.

Now its the 8th time iam visiting the showroom/service centre with same complaint and each time they keep my vehicle with them for 2 days and confirms no issues.

Ecen while the symbol popped up, i visited the showroom directly without turning off the engine so that they can sort out it.

Nobody is serious about the complaint and response id very poor

KL11BR4722

MOBILE NUMBER [protected]

I have booked Tata tiago xz+ on 15 April 2022.
Waiting time mentioned in booking form 2 months but promised within 1.5 month.
Continuous follow ups and its been 3 months, still not clear when it will be dilivered.
Multiple deadlines given and breached.

Dealership - Adishakti motors Hebbal Bengaluru

We booked Tata Tiago from showroom on sohna road sec 49 gurgaon. We have thought of Tata car as it’s a big brand and all have praised. By case was handled by Bhupinder and Gajender in sohna road showroom. Firstly it took them more than 1 week for loan formalities and all. I have to take work from home as for the verification from bank. Last when loan was approved then also executive Gajender behave casually with all formalities. I am very disappointed with his behaviour and attitude. I request Tata to take strict action against him as finally I have canceled the car and all my family was so much frustrated after 3 to 4weeks.

I purchased car from Tata Motors Sanad on 13 Dec 2021 and submitted documents for RC to dealership. After 2 3 months, I was asked for additional documents, I submitted. Again in April, I was asked to submit Aadhar with updated address, I submitted on 4 June. we are still waiting for RC. It has been 8 months now, and there is no proper response from dealership.

Because of not submitting RC, Car loan bank is charging 3000 rupees monthly from last 3 months. I cant keep waiting for the RTO response forever and cant keep paying fine for no reason.

I have purchased the tata motors Tiago on June 2021 and the registration no is KL 02 BP 1806 and the pollution test was done on 06.07.2022 .the vehicle failed the lamda test and the emission count was beyond the limit.A new vehicle failing its first pollution test is unacceptable.And the feedback received from the pollution testing centre was due to lack of good service the test got failed.The vehicle 3rd service was done on May 2022. Please give me an update on my concern.
Vineetha Rose
Ph no [protected]
email id : [protected]@gmail.com

Dear Team,

I am Gagan Mishra and Tiago user since 2019. Also wish to inform that I am a small investor as having sharea of Tata Motor because of trusted brand. I was having Maruti vehicle which I exchanged with Tata Tiago 2019. Overall my experience is not good after adding Tiago. Always I faced fuel smell in vehicle than average issue was there.
Now a big issue appeared in vehicle. Menupulator have blasted and have divided into multiple pieces. How can this is possible however vehicle run only 22000 k.m. only.
I am residing in Dhamnod area which is 80 k.m. from Indore M.P. Now tell me how can i send vehicle to authorised service centre.
If possible look into this matter and try to get resolved as soon as possible.
I believe you people would help me out soon.

Regards,
Gagan mishra
[protected]

As everyone said in their reviews, even i was extremely happy on purchasing Tata Altroz XM+ and the sales team was helpful(4.5 star for the car). 0.1 star for the response and service... Since, i had a great respect on Ratan Tata and Tata brand, i have taken this decision, it's been 1.5 months, no compliance about my Altroz. Here, it comes the true face of Gokulam motors, Chromepet branch and their management behaviour with a legacy customer......

I booked a car Nexon XZA+ on 12th Feb 2022 at tata motors showroom sec-63, Noida. The initial commitment to deliver the vehicle was 14-16 weeks but it's been more than that and still, they have no single update about the vehicle. I have already raised a complaint through Tata Motors but still they don't have any answer.

Please look into this concern.

Hai,
I took tata Nexonutomatic car 9 months prior, till the date it got break down 8-9 times . Fed up with your vechile and services, even after each service same thing happens. Please find a way to solve this issue or take the car back and please refund the money.

Hi Team,

I have purchased Tata Altroz XZ+ from Kaveri Tata, Madurai, Tamilnadu. At the time of purchase representative told that there is no additional cost or renewal required for IRA feature in subsequent years, it is one time charge while purchase the vehicle. But now the IRA app displaying Subscription expired and need to renew immediately. It is not moral of Tata group of companies.

Moreover still I am not finding the notes in cars.tatamotors.com website about IRA feature is subject to renewal.

https://cars.tatamotors.com/images/altroz/download/Altroz%20IRA%20Brochure_Mobil...⇄

This is kind of activity will really frustrate the customer, please educate the dealers /representatives and update in Tata official website about the pricing details.

Regards
M Balakrishnan,
+[protected]

I have booked a tata nexon car from Tafe Access, race course coimbatore. The showroom manager and all staffs are so unsupportive and shown a high degree o[censored]nprofessionalism regarding providing help in carrying out all sorts of proceedures starting from Insurance to delivery of car and documents that now I am in a situation of penalty from my Insurer (bank) and left with only 12 days to carry out my permanent registration from a place which is more than 1700 kms from my residing place. The matter has taken place as follows;
I received the information of my car reached the showrom on 5 Jun 22. but the insurance done on 21 Jun 22. The temporary registration has been done on 21 Jun 22. I requested the dealing agent for home delivery of vehicle as I had some work commitments but they denied with the excuse that drivers were not available. Any how I managed to receive the vehicle on 24 Jun 22 with the assurance that all the related documents would be handed over with in 3 to 4 days. . On repeated request for documents I got lots of lame excuses of not having the documents from RTO office. After a long 10 days gap i.e. on 4 Jul 22 received call from Mr Jayrajkumar (my dealing agent) regarding receiving the documents from showroom. Due a fractured leg I asked them to deliver the paper at my residence ASAP and I received them by courier on 6 Jul 22. When I visited the SBI bank for vehicle formalities I was being told that documents provided by the dealer were incomplete and no one from the dealer had paid a visit to the bank for paper work. Form-20 was not being signed by dealer, Annexure - 4 was not given, RTO authority letter not given, Invoice and cash receipt also not given. Even the Extended Warranty that I have paid for was not given. More ever the Insurance paper that had to be done on the name of the owner and bank(Financier) but it was done on the name of only owner. when I contacted the manager and sales person regarding why document that had to be accomplished by the dealer was being left to the customer to carry out, they started blaming the staffs for the inefficiency. Now I am left only with 12 days for my permanent registration process and 16 days for bank formalities (for which the brandh manager has warned me of penalties for any delay further). Due to the unprofessionalism attitude, negligence and irresponsibility from the showroom staff I am facing a lot of trouble.

My details are- AJAY KUMAR ROUTAR, AIR FORCE STATION SULUR, MOBIL[protected]

Hi Team,

I visited Tata showroom in Arekere Bangalore to book Nexon but later by hearing reviews on Harrier I cancelled by booking and booked Harrier with huge expectation. But my life is been made miserable after buying such a big fish.

I noticed some noise in my suspension within a month of purchase and I reported the same at service centre, three times they played fool around me stating the issue is been...

Hi Team,

I had bought TATA Harrier XZA+ Dark edition from dealer Pramukh Tata Motors, Navsari, Gujarat on 10th june 2022. During delivery time, car had so many minor dents on body and i refused to take a delivery with dent car.

Eventually, they took extra cost Rs. 5000/- from me to do coating on it. They have not provided me any bill for this amount. I am very disappointed that why should i pay if there were dents on car body delivery time. TATA dealer should provide me New car or they should fix dents by themselves.

Adding that, Dealer had not provided diesel, which run for 5KMs also. Car had stopped after 5KMs and Diesel pump was around 10Kms away. Dealer sales person confirmed that car has enough diesel to run for 10KMs. Car has stopped and dealer refused to help in that case. I wasted so much time and arranged diesel myself.

I am very very disappointed with this service and behavior of TATA dealer Sales person. I hope that team can work and reach out to me to conclude this complaint.

Expecting quick reply from TATA.

Thanks and Regards,
Angit

I bough the car tata tiago xt petrol, Now it's 35000km. From the second year i feel cracking sound from steering column when driving in rough road, Very much annoying. I complained in service center, They said streeing column was damaged, and need to replace the column it cost around 55000. The car just drive only 35000, how the column damage? It is a manufacturing defect, please do needful to resolve the issue. My car number is KL65 M 2206

Tata Nano GA06 E5720 Serviced on 13.05.2022 at Princely Cars Pvt. LTD Verna Goa Tata Authorised center spent Rs. 24, 245/-. It is being noticed that One of the side rubber packing was being at the time of servicing. All rain water getting filled in the car after rain started. Flooring if fully smoked thus causing damage to vehicle. Service centre did not attend the problem.

G. Saldanha

I have booked Tata Nexon XZA+(O) Dark Edition on 10th Feb 2022 in Hyderabad Tejaswi Motors. Initial commitment to deliver the vehicle was by June 10th but tere has not been a single update till date(i.e July 07th). If I go for a fresh booking lead time mentioned is 4 months but for the vehicles already booked there has not been a single update. Models released after my booking are getting delivered. Raised a complaint through Tata motors customer care and Twitter but TaTa Motors is absolutely muted on this issue.

Not respnding and not reply how settlement

I have contacted Dulichand Motors Service people twice for my 1st Free Service twice, and was only promised that they will inform me about the pick up and drop date but no response.

I am unable to drive my vehicles as the KM reading will increase and then they will say that 1st free service criteria has expired...

Recently I bought 2nd hand car Tata Tiago XZA AMT, 2018, Petrol from reputed used car seller .

Problem is that when I am changing gear to Acceleration (“A”) gear form Neutral gear (“N”) at stand on traffic or signal condition, after applying acceleration by right leg, car is not moving smoothly and taking more time to pickup. It is quite annoying in traffic, particularly on congested flyovers and signal, behind all......