Volkswagen India Customer Care
Volkswagen Group Sales India Pvt. Ltd.
Customer satisfaction rating: 43%
Submit a Complaint
1730
COMPLAINTS

Volkswagen India Customer Care

Volkswagen Group Sales India Pvt. Ltd.

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Address
4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East
Mumbai
Mumbai City District
Maharashtra
India - 400099

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
416
down
174

Phone:
Phone:
+91 22 3313 7000  [Corp Office]
up
197
down
116

Fax:
Fax:
+91 22 3313 7201  [Corp Office]

Customer satisfaction rating
43%
Complaints
1730
Pending
104
Resolved
714
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Volkswagen India related photos (188)

Volkswagen India Complaints & Reviews

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Volkswagen India — cars alloy wheel scuff after service

 AG2007 on Feb 16, 2020
I bought a vw polo gt tsi 6 months ago and have given the car for the free check up after 6 months on 16 feb 2020 to volkswagen...
Complaint comments  Read comments Complaint category Car Dealers

Volkswagen India — car breakdown - service complaint - vw sundaram motors, gp road chennai

 Jayanthe A on Feb 13, 2020
Hi vw team,

I have been a loyal customer to vw for more than 6-7 years. Being impressed by the vehicle performance...
Complaint comments  Read comments Complaint category Car Service Centers

Volkswagen India — abs light warning

 ashinsaji on Feb 12, 2020
I bought a polo gt tsi in 2018 from evm volkswagen trivandrum, kerala. Everything was going fine till the first warning light...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Volkswagen India — wrong advice given by service centre

 Hitz1617 on Feb 11, 2020
Hi vw reputation caretakers,

This in regard to an experience which i have shared and i am sad to know the...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Volkswagen India — vento 1.6 mpi

 Yadhu Manu on Feb 8, 2020
Sir/ madam,

Its been around 1 and half years after i had brought vw vento 1.6 mpi. Within 1 year span period...
Complaint comments  Read comments Complaint category Car Dealers

Volkswagen India — vw polo issue not detectable

 Gagan Saggar on Feb 6, 2020
Hi, i own a vw polo top model tdi 1.5 highline 2015 model.. Every 3-4 months i face some issue with my car and yesterday shockingly...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Volkswagen India — regarding customer service center pps motors madinaguda hyderabad

 abhijit thota on Feb 6, 2020
I have a volkswagen jetta vehicle 2012 model and i recently met with a minor accident on 18th january 2020. I brought the...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Volkswagen India — worst car polo gt tsi

 prateek saini on Feb 2, 2020
I have been using my polo gt tsi from the last 3-4 years
There is always complaints in my car which are not rectified...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Volkswagen India — reading service

 Gilbert Anto on Feb 1, 2020
This is to bring to your kind information that service center in gwalior last one month diagnosing my car still they unable...
Complaint comments  Read comments Complaint category Car Service Centers

Volkswagen India — incomplete service

 Gilbert Anto on Jan 31, 2020
This is to bring to your kind information that service center in gwalior last one month diagnosing my car still they unable...
Complaint comments  Read comments Complaint category Car Service Centers

Volkswagen India — headlights misbehaving

 Vikas Sahlot on Jan 30, 2020
I have some major issues in my polo car when i discuss that issues general manager (Gourav abhi... Ncr east sahibabad ghaziabad)...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Volkswagen India — alternator failure

 Madhan Dharma on Jan 30, 2020
Dear volkswagen
Our car is a 15 months old car. We were traveling first time on a holy trip with family from kumbakonam...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Volkswagen India — poor quality dsg gearbox

 goyalnitin005 on Jan 27, 2020
I had purchased vw vento highline dsg (Dl14cc1919) in august 2015.in feb 2018 (Almost 2.5 years later), there was failure...
Complaint comments  Read comments Complaint category Car Service Centers

Volkswagen — epc light flashing in volkswagen polo

 Pramod S Hegde on Jan 26, 2020
My polo comfortline is hardly a year old and engine sensors are flashing light in the cluster. The service center replaced...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Volkswagen India — service reminder calls for past 2 years, despite telling the car is no longer with us.

 Tarkur85 on Jan 25, 2020
I took my son’s volkswagen vento car, once to volkswagen service station in ambattur industrial estate, chennai 600058,...
Complaint comments  Read comments Complaint category Car Service Centers

Volkswagen India — sundaram motors, chennai service issue

 b.ravishanker on Jan 22, 2020
From: B. Ravi Shanker
To: crm.chm
Cc: 'service.cre' ; 'VW Customer Care' ; 'Volkswagen Customer Care' ; 'Vw...
Complaint comments  Read comments Complaint category Car Service Centers

Volkswagen India — volkswagen roadside assistance (rsa) program

 hvkode on Jan 20, 2020
I had purchased a volkswagen polo car from kerala on 20th october, 2014. Along with the car i had also subscribed to the roadside...
Complaint comments  Read comments Complaint category Car Service Centers

Volkswagen India — frequent abs failure [Resolved]

 i_prasanth on Jan 17, 2020
I have a vw vento from 2015. Have noticed from last 2 year that the abs sensor is keep on failing and it been already 5 or...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Volkswagen India — issue in braking system [Resolved]

 Jitendra Kuwar on Jan 7, 2020
I have owned VW Bento car purchased in Nov 19 Since intial stage facing issues in brakes and disk, also inform and complained...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Volkswagen India — injector failure again

 silu007 on Jan 6, 2020
I own a vento kl-35-c-2525.

My car manufactured in may 2011. I am regularly doing all periodic services with...
Complaint comments  Read comments [1]Complaint category Car Dealers

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