Hr02z 0022 kashmir singh village khera jagadhri [protected] noc karnal volswagen finance limited

Date of service[protected]
Invoice no. Pib2001785
Repair order no. Sob2001805
On above date my polo - comfortline petrol - car (2012) given for annual service. The only problem that i instructed sa to check is "cluster light blinking". On the same day evening, they given back the vehicle after servicing and replacing some parts and consumables like spark plugs, ribbedbelt, airfilter, engine oil etc. And with a report that everything is ok. But when i checked the vehicle with a short drive after 2 days, the problem of "cluster light blinking" is still there and even some times the a/c compressor is not working - only fan is working. Not only that after driving for nearly 30-35 kms., if we restart the vehicle, the entire cluster light will disappear and can start only after two or three trials. When i called the service adviser to complain about this, he didn't picked up the phone. As per their report they had confirmed that the battery is in good condition (Nearly 4 years old).

Hi, i own a vw polo which i had bought on 2017, since i use it very occasionally (Its like third vehicle) and i ran about 20, 000 kms in three years span and i consider it as a low usage, so after getting the engine lamp warning i took it for a service check in vw auto guntur, the same place where i purchased the vehicle. The service incharge have told me that the throttle valve and purge valve isn't functioning proper and changing them cost about 50k. Seriously? I've other 2 cars ran about 2lakh each in a span of 5 years and never got such engine issues!
I want to raise complaint regarding this. I am not going to pay hefty amounts for such low usage.

I bought a bettery from volkswagen sarkhej ahmedabad which is where i have done all my servicing for my vw ameo 1.2 comforline.

Battry purchased on 1st may 2019 (12 months ago) and yesterday i called some outside person since care was not charging to check battery voltage, as the showroom and garage of sarkhej was giving appointment after 1 week on account of the pandemic, i was told by the batter vendor that it is dead - upon asking for details, he mentioned that the cells were disconnected and is usually seen in old batteries, which apparently shouldn't apply to me considering the date i bought it.

Although showroom guys told me that it has 2years of warranty but still said we will check all condition and will then assist u since it is a replacement and not stock battery.

If so, i am happy that it will get replaced (If dead according to the showroom guy) which it is in my case and cannot be used, but i am utterly disappointed because batteries don't die this easy, which leads me to believe that sarkhej service center may have not treated me fairly which has to be addressed asap.

One - i need a replacement battery with a home pick up and drop facility as i will jot ve able to get my car to volkswagen service center sarkhej now.

Two - i need to understand the reason why this happened and an explanation to it (I am rightful to it as a customer).

I am using polo 1l highline plus 2019 model now i am facing power issues so what will do for overcome this problem

I panneerselvam from karaikudi sivagangai dist my vento comfortline
MXA 19604KT077251 TN 63 DF 9405 JUST driving 20 klometer slow to movent speed break aheat onthis time is brogan steering escalate complaintsvery poor qulity just runings 80000km above ...

panneerselvam.v
[protected]

I bought a bettery from vidyut motors pune which is where i have done all my servicing for my vw ameo 1.2 mpi comforline.

Battry purchased on 21st oct 2018 (19 months ago) and yesterday i took the battery for charging to a nearby battery vendor, as the showroom and garage of vidyut motors is currently closed on account of the pandemic untill 31st may, i was told by the batter vendor that it is dead - upon asking for details, he mentioned that the cells were disconnected and is usually seen in old batteries, which apparently shouldn't apply to me considering the date i bought it.

Although showroom guys told me that it has 2years of warranty since it is a replacement and not stock battery (Which only gets 1year warranty).

If so, i am happy that it will get replaced (If dead according to the showroom guy) which it is in my case and cannot be used, but i am utterly disappointed because batteries don't die this easy, which leads me to believe that vidyut motors may have not treated me fairly which has to be addressed asap.

One - i need a replacement battery with a home pick up and drop facility as i will jot ve able to get my car to vidyut motors now.

Two - i need to understand the reason why this happened and an explanation to it (I am rightful to it as a customer).

Three - no excuses

Your Goa dealership has been very unprofessional, after we purchased a Polo on Dec 31, 2019.

Despite numerous calls from us to the dealership
1. Mudflaps promised to us have not been delivered even 5 months after the purchase
2. Zero after sales calls or reminders of servicing or after sales has been received by us.

Gaurav