Volkswagen India Customer Care

As my Volkswagen vento has been brought to tamilnadu the RTO asked to produce invoice which was misplaced by the first owner from whom I purchased. Hence it is requested necessary suggestion may please be provided me to obtain the duplicate invoice of my car

I left my car for service and ordered a part for my cross polo on Feb 19 and paid the amount in advance till date 16 April, i haven't got any response from Kun Volkswagen Alandur service station. No response while reaching them.
Almost 2 months without any response is pathetic.

Kindly do the needful.
[protected]

I left my car for service and ordered a part for my cross polo on Feb 19 and paid the amount in advance till date 16 April, i haven't got any response from Kun Volkswagen Alandur service station. No response while reaching them.
Almost 2 months without any response is pathetic.

Kindly do the needful.

I am Nagaraj. Vehicle # KA 03 MZ 7619.
VIN No.: MEXA17607HT114757
Issue: Engine lamp is ON

Previous complaint number: CCR05118442
I purchased VW polo allstar in Feb 2017;
i am facing Engine lamp warning in the cluster from last 2 years ( ON and Off). Again i am facing the same issue more the 5 times( there has been a fix done in the past, but not permanent fix.
This is really annoying me and i do not have confident to drive this vehicle at all.
Just after 20 days of regular service, again facing this issue.
I seriously question your technicians knowledge on this. Even after fix why the same issue is turning up?
I hope atleast this time i expect a permanent solution to this issue.

Dealer: Apple Auto whitefield.

I faced an issue with abs sensor and speedometer irregular for my polo KL 41P 2806.
I have given the car to Volkswagen Cheranalloor showroom for this issue, service manager [ Tharun francis] claimed resolved the issue by changing the abs sensor under warranty.
At the same day[09/04/2021] abs sensor light started blinking and speedometer reading showing wrong value, my journey was troubled and discontinued.
They were hold my car in service centre for 3 days about to resolve this issue [apr 7, apr8, apr 9].
I took this car on nov 2018. At my first, second service not went well. Both 2 service i went to service centre twice to resolving my complaint (you can check the service appointment history). One complaint came after the service.
Same service manager dealing all my issue from the beginning.
Really frustrated !!!
Why Volkswagen cheating me for my hard earned money????
I want a resolution for my issue and change my service manager for resolving my car issue and future services.

Reference is made to the previous complaint(CCR[protected] on the issue. My car has been in the service centre for almost 17 days now. neither has the car been repaired, nor any part time vehicle has been provided which is causing a lot of inconvenience. The company appointed some Mr. Praveen for addressing my issue, he has not even bothered to pick up my calls! Extremely unprofessional response by the entire service center as a whole. additionally volkswagen has written that the issue has been addressed ! this is the epitome of fraud by any company ever seen or heard !

I bought this car polo tsi 2020 on june 5. Unfortunately, i met with an accident on dec 13
I called rsa and they took my car to volkswagen moradabad. Its been 2 months already and they need another 15 -20 days because sone parts are not available. I am really stuck with their pathetic service and feeling really bad now . I bought this car with my hard earned money with turning out to be a big loss for me.my contact number is [protected]