Tata Motors Complaints & Reviews

Most of the car dealers are fully/partly operational in town and offering customer service inspite of the lockdown, however we fail to understand why a dealer like Wasan Motors is lacking in customer service. While I am not a direct customer of Tata Motors, I do respect the brand for the trust and the quality that it offers to their customers. Please do not disappoint us on this and act fast on our request.
We had paid Rs.5000 as a booking amount and from past two months we are sending mails but they are not corresponding to it and have mentioned their team is not available citing corona.Although, we know the shutter of Wasan Motors is open for customers who wish to buy car and closed for people who wants their booking amount.

Dear Sir / Madam,

I brought nexon in october 2020 from authorised dealer M/s Athrist showroom, tirunelveli.In January my car got an small accident, in that my alloy wheel got damage and visited the showroom/service center and raised insurrance claim for changing my alloy wheel. Their staff said that alloy wheel delivery will get late (minimum 15 days) for that i said ok and proceeded for order. After 1 month service staff called me and said that "sir, they sent 2019 car alloy wheel and it won't set for 2020 model hence we again requested them to send 2020 model alloy wheel. Now the car is ready only thing is alloy wheel pending we will arrange u within 2 weeks ..kindly take the car and certify the bill ..In the bill they included alloy wheel amount also..by believing them i certified in march month 2021" After few days i called their staff and enquired about alloy wheel status, "they said still we dint get it sir, after getting we will inform u". Still now i didn't get any call or alloy wheel from their side..Recently the sales as been closed in that showroom after few days the service center will be also closed, at that time where shal i go and tell my problem. Very poor service from both the sides i.e service center and the tata company...
kindly do the needful
Thanking you
Regards
Vinay kumar

Bought tata nexon XM diesel on 23th Nov 2021. Within one week during driving on highway coolent pipe got leakage in night. Vehicle breakdown for whole night. Then again today's I.e. on 29th may 2021 most serious incident happened. During running at 60 speed suddenly steering wheel became free and due to it car became out of control.but fortunately I was able to control car with the help of hand break otherwise major accident will take place which may cause dead also. If same incident is happen again then we will be responsible. For new car within 6 month I have faced these two big problem while running . Which is too serous or may lead too major accident and dead also.

I want explanation with root cause and further corrective action on return paper.

Kindly revert.

Bought tata tiago 5 year back but fuel pump on the car is not working properly then and now, got the fuel pump replaced under warranty 2 years back but again and again the issue exist. The service advisor in Delhi True North Motors told me that due to some technical reason most of the tata tiago facing same type of problem and you are required to change your fuel pump and it will cost around 12000 rs. Why the same suggestions is given after the expiry of warranty period when I every time complaint the issues.
I inquired at various sources about this issues and get the same feedback that there is issue in 2016-17 model.
If the problem is in most of the tata tiago than it should be covered under the manufacturing defect and should be replaced whenever the issue arises.
Required a positive approach by the renowned brand of India.
Trust of tata will not going to lack down.

Tata motors 1st call am appointment 2nd call ask uniform amount 950 3rd call ask training amount 4200 now asking 10, 400 I have no money said cancelled my application need my fund 5150

Dear sir

humne apki company se april 2021 me tyago car ten thaousand rs dekar book ki thi aur aapki dealer dwara di gai qutation me kuch galtiya hine k karan revised karne ko kaha uske aaj[protected] tak koi call nhi koi update nhi revised qutation nhi par aaj[protected] ko apke dealer call kar humse kahte ha aapki gadi aa gai

sir hum ab gadi nahi le payenge aapki jo fess ho aap kaat lijiye
i really very sorry

nk sharma
[protected]
distt pilibhit

Dear Isar,
I gave up the company after leaving the company and on 15 April 2021, slapped a thousand rupees and booked the vehicle and lied to you for some revenge in the quotation given by you, but I have never done such a thing before. Not given
So now Mai cannot help herself in a single fashion, you are requested to cancel my car, whatever your charge is, it should be deducted.
Money

THANKS
NK SHARMA
[protected]

I have booked Tata Nexon on 22 Dec 2020 from Wasan motors, Borivali, Mumbai. Till now waiting for the delivery and no delivery response from Mr Vicky from the showroom and Mr Nikhil Nyak from Tata Motors complaint department. I want to know when will I get my car otherwise I would like to cancel the booking and not wait for any more time.
Please contact me ASAP
Mohan Singh - [protected]

I booked Tata nexon XZ+ from Bafna Motors Tata motors, wakdewadi branch by giving the token amount of 11k on 18th Dec 2020.I was told the car will be delivered within 2 months I.e by feb I will get the car .But the agent Rohit inamdar gave false promises and march started still no expected date of delivery.So I cancelled my booking on 8th March 2021 by dropping a mail to the concerned person.

But now they are not giving my refund 11k even after waiting for more than two and half month.Also they are not receiving the calls as well.

I want my refund back.

Very bad experience from tata motors that they don't check their dealerships activities.Very sad to see that tata motors have such fraud dealerships.Customer satisfaction poor.

I had serviced my car at gajanand tata moters showroom palanpur. I asked them for my stoarage box door repair but they dont take in mind and the doors remains open. This is company fault. What i have to do?

Parimal prajapati
[protected]

My Nexon car suddenly heated/ overheated causing damages to the piston, radiator.

Why this happens, when my everything is/was OK. My timely service ... Ok. etc.

I need this issue to be addressed on ASAP on High Priority . And compensate my expenses full / final cost.

Dear Concern,
I have given my car in TATA MOTORS SERVICE CENTRE for some technical issues at RAJKOT. The name of service centre was AMIRAJ MOTORS.
They have cost me rs. 40000 for first time and again some issues occurred and theu charged me 11000 for some other fault.

The fault was Created by their labour's Fault. They denied me to reimburse the expense bare by me due to their damage. They even did not give me original invoice for any such service provided by them.

When i went to take my vehicle from their service station. They have made me waited for 3 hours.

I really need help from you now. You are the last hope for me.

They make me to pay around 32000 for goods and now they are not picking up my phone i want my money refund plzz help sombody

Hi Tata motors Team,

Name-Shashi Paul
Address- VPO Amroh Tehsil Bhoranj Distt-Hamirpur-177024 Himachal Pradesh
Phone number-[protected]
Email address- [protected]@gmail.com

Date:[protected]

Name of dealer- N.G Automobile Pvt Ltd-Tata Showroom/Service Centre/Authorized Dealership in Hamirpur
Plot No-497/1, NH-88 Vill Chattar, P.O.Bhira, near Reliance Petrol Pum, Hamirpur, Himachal Pradesh 177001

Dear Sir/Madam

Re: (vehicle make-Tata Nexon XM petrol and registration number-HP 74A 5556)

I have booked Tata Nexon on 15th Jan 2020 through CSD and dealer have assured delivery of vehicle within 4-5 weeks and I have received my car on 22nd April-2021 but at new price i.e 15 K, Dealer is not giving price Protection as they are saying Price Protection is valid for invoicing before 28th Feb 21. Delay was from Dealer side not my fault we have booked vehicle 7days before the deadline of price Protection date which was 22nd Jan 21. Expected it should be on old price.
As per dealer mail send to concern CSD team and no time line given to resolved the issue by dealer.
Request you to help me with the resolution for both the issues as stated above. I look forward to settling this matter amicably.

Moreover I attached booking receipt for your reference.

Yours faithfully

Pankaj Thakur

[protected]

One interview letter has come with depositing money Rs. 7999.

K.B Motors Private Limited- I booked a car, where they provided me a fake information of holding my price till delivery and i was asked to pay the booking amount. After that i found that the information they shared was a complete fake, and i immediately cancelled my booking, they didn;t refunded the amount, and not entertaining any mails/calls from me since 1 month.

My name is Vishal, I booked Tata Altroz XM+ Petrol Midtown grey color on 16th March 2021 at Tata motors, Hisar and today is 15 May 2021. They said me that they will do delivery of car within 5 weeks but now its about 2 months, they are not giving me proper response and details of my car delivery, i file complaint to tata customer care and my complaint number they provide me is[protected], when i talked with the General Manager Mr.Pawan he said me i don't give you proper details even we don't have proper information, when your car is delivered, they are not responding me and treating me good, i feel very bad and iam very disappointed from their service, furthermore, they don't have such a good system which helps me in this. Kindly help me in this and resolve my problem as soon as possible.

Hello Team,

This is in regard to my booking of a TATA vehicle – Tata Harrier XZA+ Camo edition on 5th April 2021 with the booking amount of Rs. 30, 000 with Go Auto Pvt. Ltd. in Okhla, New Delhi (Mr. Lokesh being the contact person). The car loan formalities (with Union Bank of India) took some time with papers being signed on 14th April 2021. In between on 11th April, Mr. Lokesh asked me to pay up an advance of Rs. 2, 00, 000 in order to hold the vehicle and block it.

We were planning to take the delivery of the vehicle during Navratra’s however with the Delhi Lockdown put in place starting 19th April 2021 the plan was put on hold. However, the loan amount disbursal of Rs. 20, 00, 000 on request of the dealership was done on 21st April during the lockdown itself. I was again chased and chased for payment of the remaining amount on 21-April. Apparently the billing was done on the mentioned date of 21st April 2021 of which I do not have any copy.

While we still wait to see the vehicle and take the delivery, I am sitting on a loan of approx. Rs. 24, 00, 000 for about a month now, with the interest being applicable from the disbursal date itself. The first EMI which starts after a month is already being messaged for 21st May 2021. I do understand that the lockdown situation is not under anyone’s control, I fail to understand the urgency of the total amount payment during the lockdown itself. Doesn’t an advance booking entails the car being booked to be paid in full when delivered?

I have been an ardent Hyundai customer for 20+ years now having used most of their variants- Santro, i10, Verna, Elantra & Creta. This is my first TATA vehicle and I must say the experience has been not pleasant. The way that you chase up for payment not being bothered about the Customer’s side refers to very bad customer experience.

I am very unhappy with the way things have been so far- request your urgent intervention with some way to compensate me for the monetory and emotional distress.

Looking forward to an early response.

I have tata ace vehicle, and I have biggest problem of (cross), with in 18 months I have change it 5 time, what is it couse please reply me the proper solution...
Contact me :- [protected]@gmail.com
No. +[protected]

This is to highlight that I booked TATA HARRIER XT+ with SAB Motors (Mohan nagar, Ghaziabad) on 8th April. I was told by the dealer's sales person that even though the waiting period is over a month for this vehicle but if you book it on spot we will deliver your vehicle before 27th April without fail.
However I could sense the sales tactic but still wanted to believe in the false promise and went for a booking because if me who is also a proud TATA employee (for past 14 years) would not believe in TATA commitments then who would else. So to ensure that Dealer is still keeping his promise I called them yesterday to confirm on delivery and I realised that my initial sense was right, I was bluffed and told that due to lockdown in Pune all deliveries have been delayed as the Plant (Bosari- Pune) is closed which is again misleading the customer.

Dear Sir, I am looking forwarded for your help and support to take this matter forward else let me know the step to further esclate this within TATA motors on priority. I am also in touch with TCS internal management to convey this message to TATA motors thought various internal forums.
Hope my request will be heard and sorted out in shorted possible time else I will be left with no other option but to cancel my booking and go with some other Car Maker( though it would be really dishartening and tough decision).

For your information, i have already logged couple of cases which is[protected].
[protected]
[protected][protected][protected][protected][protected]
Today its been over 5 weeks since I booked the car and I am still struggling to get proper response from Dealer. Somehow I managed to get hold of General Manager of SAB Motors today and I was surprised to know that he was unaware of all the esclations I have been making so far. Well this completely shows the orientiation and seriousness from Dealers for there current and upcoming customers.
I am being given false promises by the Dealer's sales teams that on weekly basis, that they will deliver the car in next week but that next week is still far from sight. I wonder how Head of Customer care -TATA motors can claim about Customer Satisfaction, Reliability, Best value when there are none visible on ground.

I can understand this vague attitude from a Dealer as they are seperate entity but I extremely annoyed from the feedback from TATA employees. As mentioned in my above post I have written few mails to below TATA motors employees (mohammad.[protected]@tatamotors.com
siddhant.[protected]@tatamotors.com (network manpower training)
Ashutosh.[protected]@tatamotors.com (regional manager)
to have their feedback and help on said matter but none of them responded either which is again a shame on TATA's fame to have such irresponsible staff. I can anticipate that this wont take much time for TATA motors to go back to dark ages as it was few years back. I strongly recommend to stop encashing on JLR Omega 2.0 and impact 2.0 and focus on customer first.