Tata Motors — bad services

Address:

Anantapur, Andhra Pradesh, 515001

I am k lingareddy ([protected]), me and my brother purchased tata safari strome with very much interest on that on july of 2017 (Vehicle no. Ap02q4567, chassis no. Mat617008hne01319). My vehicle troubling with silencer problems so i sent my vehicle to rectify this problem at local service center in anantapur (Ap). They have taken photos to book the spare parts this is 45days back information. After making so many calls also they have not response properly. Then i placed a complaint about them in online (1-[protected]) then they called me and said that we will try to rectify it and sent us a mail of informing it will take 20days time to get booked spare parts, they are repeating the same answer even it is more then the time limit they have given. At present my vehicle is not in a condition to move on i informed about this to them but i received irresponsible answer from them. After so much pressure they asked to send the vehicle to service. When i sent my vehicle to the service on saturday (6th january 2018) after removing all the part of vehicle they said that we have not resaved spare parts so it will take time to repair then i asked how you removed parts of vehicle knowing that spare part is not received for that they have given rash answer that our service is like that only if your are interested wait till we proved you service other wise takeout your vehicle this is the answer i got after removing all parts of my vehicle.

Is this serves are not expecting by the customer i have usen mahindra vehicle since 15 years. Even their serves is far better then your serves they have proved or rectify any problem regarding vehicle with in 3 or 4 days with polite answers. I am vexed with your bad serves. I cant use your vehicle any more only because of your bad service so that i kept my vehicle in your services center only (6th january 2018)

I don’t want to use your vehicle any more because of your bad service. I am hurted so much so don’t give this type of service to keep on your customer.