[Resolved] Tata Motors — charging extra and cheating by tata motors
Faridabad, Haryana, India
Pspsingh1683 on Jan 3, 2019
Hi, i want to bring this in your notice that i purchased tata tigor revotorq xz (O) on july-15-2018 in kindly find below the details of the car. Chassis number:- mat629401jfk60490 engine number:- 1.05lcr02fryw24849 model no. Xz (O) 1.05 rtqbs4, my car met with an accident on september-09-2018 and due to the late delivery of the car, which was promised by the service center, they waived off the amount which was my responsibility and promised me to give an extra service of the car.
I recently sent the car to the same workshop for some repair work, however now they are saying till the time i dont pay the amount which they waived off in the past, they will not return my car, i had the conversation with danny chowdhary who is the manager of the work shop, and now they are claiming they never waived of the amount.
They are also threatening me that i can do what ever i want to they will not hand over my car, even i am willing to pay the amount for this services which they offered.
This is clearly criminal to hold customer like this and hold there 8 lacks property.
I have also consulted my lawyer for the same for legal action, i am patiently waiting for your response for next 5 days. You can reach me at +91-[protected]
Complaint marked as Resolved Feb 7, 2019
[Jan 03, 2019] Tata Motors customer support has been notified about the posted complaint.
Verified SupportTata Motors Customer Care's response, Jan 07, 2019
We've taken up your concern via Twitter and would like to inform you that our team tried multiple attempts to contact you on the number provided, however, the call went unanswered. If you require any further assistance, feel free to connect with them via the toll-free number[protected], and they'll definitely assist you with it.
The Tata Motors Team
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