Tata Motors — Complaining about service regular issue

Address:

Renessainance township,Burdwan,West Bengal

Buyed Tata Tiago XZ+ from Banerjee Automobiles at Burdwan(West Bengal) on 14th August 2020. Delivery taken at night for which failed to see some manufacturing defects. I saw it on 15th August 2020 on morning and suddenly contacted the sales team and they suggested me to visit service center and i did the same .
While solving the issue they tampered my body by which colour of the vehicle got defected in left gate and the issue of manufacturing defect was not solved . They again informed me that a complain is raised once they get the confirmation they will call me and will fix it . On my visit for first service they tried to fix some issue but again failed to and this continued till September and October .Since the service centyre was moving from one place to other they asked me that they will confirm once they shift and then they will call me. Again on 19th October they called me to fix the issue and kept my vehicle for 3 days. They called me and confirmed that the issue is resolved . I was happy that my issue got resolved but when i saw my Car, none of the issue was resolved and again they tampered the left gate in upper part by which the colour got defected, I asked them about the same and they in return asked for pardon and requested me to visit again .
After the request of a Company person named as Mr. Suman Patra as he promised me for the resolution in return again I visited Banerjee Automobiles Pvt Ltd at Burdwan on 5th of November 2020 .

I asked Mr Suman Patra to check at least 10 times and then call me to receive my vehicle .
I got a call from Banerjee Automobiles Pvt Ltd 12:10 pm dated 7th November for the delivery of my vehicle .
I after visiting was disappointed again and was shocked after seeing my vehicle as only one issue was solved and none of the other issue was solved . And again there was a lots of Tampering in Body this time . Body colour was damaged heavily this time. I wrote a mail to Tata Customer care again this time but as usual no result .This was not first time in case of sufferings . Before this vehicle i was having a Tata Nano, whenever I Visit Banerjee Automobiles Pvt Ltd my issue always gets increase rather than getting any solution of it .
I am not sure about the pending service as i think again I can be cheated in case of providing service by Banerjee Automobiles Pvt Ltd .
Highlighting the Complaint Number shared by Tata Motors -
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