Tata Motors — complaint about pre-sale service.. now i am worried about after-sale

Address:

Moradabad, Uttar Pradesh, 244001

I went to tata motor showroom to have a look of tiago xz car. I am sorry to say but they have worst service and sales person over there. Here are some points i experienced:

1. The sale person who attended me was not having complete information about the car even i was having more than enough information. Although i have reviewed all features on internet but when i was expecting the sale person to let me know complete details about every feature but instead of that i had to ask him if this feature is available in car or not... Means he had no interest in conveying car's features to customer.

2. No brochures available at showroom.

3. I asked them for test drive but car for test drive was not available with them and the available car was not in working properly. So they asked me to have test drive of diesel car whereas i wanted to have test drive of petrol car because i am planning to buy the same.

4. Anyhow we agreed to have test drive in car which was not in working properly but now again... Worst experience... We opened the car doors and car was full of mosquitoes.. They excused that the person who went for test drive parked the car upon a nala.

5. And finally... You wont believe... We are going for a test drive and he did not check if car is full of petrol or not and after few meters from showroom... Petrol khatam ho gyaaaaaa... What the hell...

Now... I am worried if pre-sale service is this much worst.. Then what about the after sale service... They wont even talk to customer properly after selling the car.

Reagrds
Piyush gupta
+91 [protected]