[Resolved] Tata Motors — complaint against agency for not giving proper colour car

abrarali36

from Tundla, Uttar Pradesh

Address:

Agra, Uttar Pradesh, 282005

I had Booked a Car Tata Tigor XT model in Grey Colour on 31st August 2018. Now the agency(Arvind Auto Sales, 2-3 Prakash Enclave Bye Pass Road, Agra - 282005) is saying that the grey colour Model has been damaged in transit and offering to take some other colour. And asking for more money if we want to have the same colour Booked by us. We need the same colour Car on the same rent as booked by us previously. Please help as insurance policy also activated with same colour and Engine and chasis no.

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Sep 12, 2018

Complaint marked as Resolved

Received from call Saurabh Chaturvedi (+919068997620) and his manager(Dev Mathur) both saying that they will not be able provide the selected colour car and they are asking extra money to proviede the same colour car. Complain already raised in TATA costumer service but no revert received in past 3 days complain no :- 1-81745745591

Tata Motors customer support has been notified about the posted complaint.