Tata Motors — Complaint against Service Centre .

Address:

Rudrapur , Uttrakhand

I Ravendra Kumar, am the owner of Tata Indigo CS regisration no (UK07AQ6925). I am resident of Morna Bijnor Utter Pradesh . I am a big fan of Tata vehicles. It is proud feeling to be he member of Tata Family because Tata is a pride of India. But sir/madam some people are destroying the big name of Tata. There is Service Centre in Rudrapur, Uttrakhand name Bala ji Auto Links.Which is near about 150 km from my house. I sent my Indigo CS for service on dated 7 Oct 2020 the issue was bad mileage, acceleration and Turbo charger . They have done service without replacing Turbo charger and handover to me but after 30 km the engine was over speeded and over heat and the car stopped on the way and get it pulled with tractor to the workshop back. This time they told that engine needed overhauling and the estimated cost near about 35000 Rs to 45000 Rs.They called me to take back my car. They have done service properly and done the test drive. After test drive i observe that there was a very heavy smoke through smoke pipe. then they said to check the car once more and told me that there is crack in engine block. I have spent 70489.00 Rs till date and my car is in the workshop there and not ready. I am very disturbed and not satisfied with them because i am facing very much problems without my car till date.
Please consider my problem and take a strong action against Bala ji Auto Links Rudrapur Uttrakhand.
Thanks & Regards

Date 05 Nov 2020 Ravendra Kumar
VPO - Morna, Bijnor
Moile No. - +91 [protected]