Tata Motors — Complaint not resolve after service

Address:New Delhi, Delhi

Hi I am Rishi Mathur having Tata Manza, recently(1st Feb 2015) i had taken my car for service at Concorde Motors, IP Ext., New Delhi. I had given them few problems like engine missing, clutch hard, average low, headlight lamp etc. They made the job card and said me that i will collect car next day, then i refused to take car next and told them to get the service done on same day. I was waiting there and observed that mechanic had given only 3hrs to check my car. Once i received the bill after washing and all. The charges were included for Laptop testing, Major service, wheel alignment, headlight lamp, engine oil change, air filter change, brake pad change. I didn't understand in just 3hrs how all these things can be done. I asked the Service Manager for receipt of alignment, faulty lamp, laptop service report nothing was given to me. Also for clutch hard they refused saying clutch is not available. After service within 10 days again the i am facing the engine problem and average low issue.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi I am Raju Waghmare From Mumbai Facing the same issue. I had purchase my Car on 31st Dec 2015 and I have run just 14500 now 9 March 2015. Actually I had done my 2nd service last year from Fortune Cars Thane Maharashtra charge me heavily around 9850 Rs. and my Left side glass window issue yet not be resolve. As per below link and User manual it should be or around[protected] Rs. But they unnecessary heavily charge by giving excuses and Authorised car Dealers charge heavily what should we do? whether do it from private vendor or what, I m in confusion. I do not have a trust on Authorised Car Service Center.

http://www.cardekho.com/tata-indigo-cs/service-cost.htm

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5332
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information