Tata Motors — dealer refund issue

Address:

403401

We had booked tata nexon on 14jan 2019 for a december 2018 make model. The vehicle was delivered on 29 march 2019 but it was a march 2018 make. We have returned the vehicle and requested for the vehicle of dec 2018 make. The dealer was rude and we have asked to cancel the booking and asked for the amount to be refunded. Please look into this matter to get the refund processed asap so that we can book the same vehicle from a different dealer who appreciate customer satisfaction.

I have earlier raised the complaint on this forum.. Now i am not able to see it

Complaint registration no : 1-[protected] date :- 31st march 2019
Model :- tata nexon xz petrol
Model make : march 2018, was promised dec 2018
Chassis no: mat627263jlc152
Engine no : revtrn03cryk6343
Location :- goa, india
Booking date : 14th jan 2019, inr 25, 000
Delivered date :- 29th march 2019
Car returned :- 08th april 2019
Total amount : inr 8, 22, 463 paid on 20th march 2019
Tata motors contact person :- territory sales manager
Dealer :- ishwari motors pvt ltd, bicholim goa india
Refund promised dates : -10 may 2019, 14 may 2019, 10 june 2019, 16 june 2019, 20 june 2019.