[Resolved] Tata Motors — dealer's behaviour

Sanjay CHib

Address:

National Garage, Channi, Jammu, Jammu and Kashmir, 181205

We indians are grateful of mr ratan tata's contributions in various sectors of indian economy and philanthropic activities. I'm glad that tata is making such great global cars in india with top notch safety and incredible performance but for the sales to exceed the benchmark service and customer satisfaction is also important. I recently visited tata's dealership in jammu to purchase nexon but the sales guy were not interested in even giving a brief of the car. You do not expect that kind of behaviour when you're purchasing a new car. I request the top management to work for overhauling the dealership level sales and after sales experience. I wish tata motors will soon be the undisputed king in the automotive industry. Wish you all the best.

Sanjay chib
[protected]
[protected]@gmail.com

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Apr 11, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2019

Tata Motors Customer Care's response Hi Sanjay,

We completely understand your reason for concern. We've forwarded your details to our team and they will soon connect with you to assist further. We appreciate your cooperation in the meantime.

Regards,
The Tata Motors Team

Verified Support

Mar 07, 2019

Tata Motors Customer Care's response Hi Sanjay,

As per the update received from our team, we understand that they’ve contacted you and shared the necessary information regarding your concern. For any further assistance, we request you to get in touch with them and they will surely help you with it.

Regards,
The Tata Motors Team