Tata Motors — delay in providing/improper vehicle documents.

Address:

Udham Singh Nagar, Uttarakhand, 262308

This is with regards of the vehicle purchased for commercial purpose from tata, amit autowheels pvt ltd, rampur road, rudrapur.
Dated 30-june-2015.
Vehicle type - bus
Owner - m/s beacon creative public school, 262308

All payments were made in full though cholamandalam loan account.

Vehicle should be handed over with proper documentation/taxation/registration, which was not the case by the dealer. The further followups contunied for the same until 16-june-2017 when the registration document was finally provided to us.
Reg. Uk06pa0832
Only after a court notice was issued against dealer and representative.
Due to this late receiving we had to pay fines for approx 25, 000 rs in terms of challan's and vehicle ceased by r. T. O multiple times.
Resulting in financial and psychological loss over the period of 2 years.

The registration for the vehicle did not mention any road tax payed for any duration, although it had fitness upto june-2019.
The vehicle was not listed for online tax payment, clearly the registration was improper. Due to which we could not get any details of if any or what road taxes were paid.
It came into notice only while applying for renewal for the vehicle fitness, we were made aware of no tax being payed by the vehicle since june - 2015 and is accounting for approx 68, 000 rs with penalty.
On raising the concern for same with dealers representative we were assured it will be corrected, which is not the case till date.

And again due to which the vehicle fitness is delayed by 2 months, and costing the delayed penalty for the same.

We are monetary and mentally harassed by the dealer and the team. No proper communication is received every time they are contacted. A very unprofessional and unethical behaviour demonstrated by tata motors.

Your immediate attention is required to get it resolved asap.