[Resolved] Tata Motors — extra charges taken by tata dealers(telmos automobiles)

rajeev1988

from Shahabad, Haryana

Address:

Hisar Haryana, Hisar, Haryana, 121001

I was buy a Tata Tiago Car on 12 June 2016. from Metro motors Ambala.
I am doing job in private industries and now posted at Hisar(Haryana).

I take insurance claim in Feb 2019, document attached .

I found that Telmos Automobiles representative take Rs.2400 extra which was not applicable in insurance Policy during renew this policy.

Kindly look into the matter and take necessary action for refund the same if possible.

My Car No HR 54 D 0562

Contact No is [protected], [protected]

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Jul 27, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2019

Tata Motors Customer Care's response Hi Rajeev,

We're disappointed to know about the experience you've had. We've forwarded your details to our team and they will soon connect with you for further assistance.

Regards,
The Tata Motors Team

Verified Support

Jun 11, 2019

Tata Motors Customer Care's response Hi Rajeev,

Our team tried to contact you on the number provided, however, they were unable to connect with you. We request you to share an alternate contact number or a convenient time to help us get in touch with you accordingly.

Regards,
The Tata Motors Team

Verified Support

Jun 12, 2019

Tata Motors Customer Care's response Hi Rajeev,

We understand that our on-ground team has connected with you and provided the best possible resolution for your concern. For any further assistance, we request you to get in touch with them and they will surely help you with it.

Regards,
The Tata Motors Team