Tata Motors — extra handling charges was charged by the dealer

Address:Khordha, Odisha, 751019

I booked tata tigor on 6th of october 2018. The delivery of vehicle delay one month. Commitment was given to me that it will be delivered by 19th october 2018 but finally got it on 7th nov. Moreover at the time of delivery i was charged extra 6500 by the dealer as logistic and delivery charges which is completely illegal. Supreme court declared its a illegal charge that should be reported. When i complained on tata motors i got no response. Worst buying tata cars. Completely disappointed with the services. I want my money back else will take legal actions. This action of dealer should be reported worst behavior too.
Was this information helpful?
No (0)
Yes (0)
Tata Motors customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sir,
I have 11 months old tata tigor . It is warranty period now.but i had some issue in particular part of steering wheel assy. Service center replaced it on chargable basis.they said that your cng kit is fitted outside company.now there is no connection between cng kit and steering wheel assy. Please take some action.
Tata Motors Customer Care's response, Dec 6, 2018
Verified Support
Hi Manish,

Thank you for reaching out to us. The CNG fitment has not been approved on any of the Tata cars except for the Tata Nano eMax variant. Also, as per our company policy, any after-market CNG fitment void the warranty conditions of the car. Feel free to get back to us in case of any other assistance and we'd be glad to help you.

Regards,
The Tata Motors Team
I gave car for body wash and interior cleaning, They charged for 1700rs, they didnt do anything just washed outside not even mudflap, interiore very worst they didnt touch and collected 1700, Its worst service dont go to concre ECR chennai.
The service is very bad
Tata Motors Customer Care's response, Dec 6, 2018
Verified Support
Hi Vasantha,

We're concerned to hear about your experience. Kindly share your car model, contact information, vehicle chassis number and the dealer details via messages as it will help us to assist you better.

Regards,
The Tata Motors Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5332
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information