[Resolved] Tata Motors Finance — fraud on insurance | |||||
I bought tata indica car on tata finance and and insured (Bumper to bumper) myself for the 1st year, in the forthcoming years they said they will do insurance as per company norms. On the first year itself they gave me statement that shows how much amount will come for the consecutive years but after one year of completion they did insurance themselves without of my knowledge and they demand me for excess amount then i lodged a complaint but goes in vain then i come to know they are doing this as consciously. Then i paid the amount what they demand because they threaten me that the amount will get higher day by day if not paid on date fixed by them. Again they consciously made a mistake on doing insurance as i have applied for bumper to bumper insurance but they gave me normal insurance initially i didn't notice it but now i asked them for the reason they simply says what to do and blaming me to tackle the mistake. They don't care about customers and no response, no solutions. I think there is no good administration. Tata finance (Chennai branch) doing fraud jobs for their customers and looting customers money and sucking customers hard work. They are making check for their customers. Be aware of tata finance... Regards, Suresh d www.getchennai.info Was this information helpful? | |||||
Feb 28, 2018 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Jan 05, 2018 Tata Motors Customer Care's response We have registered the case id # 3190910 and the same is under investigation.
Verified Support Jan 23, 2018 Tata Motors Customer Care's response In this case, branch operation executive have informed to customer that he need to pay extra amount for additional features in insurance policy but till date, customer has not turned up. Once customer pay the extra amount, we will initiate a request to insurance company to do necessary changes.
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