[Resolved] Tata Motors — fraud on insurance and handling charges | |||
I want to complain on tata motors dealership for fraud on car insurance and handling charges. Sir in the month of december i md nawab alam thought to buy a new car so i went to tata dealer showroom named dulichand at ruby near ruby hospital i was there to buy tata nexon xz veriant car and they show me the ex showroom price and on road price and in that month tata motors are giving huge discount to there customers so they also did the same they gave me a total of approx 70000 discount on that veriant i also loaded a picture of there of thier scheme on this site. But after the car come from thier plant to showroom and they have to delivery me in next two three days they call me and tell me that sir which insurance do you want then i said bumper to bumper insurance because that what is the deal was fixed when i goes there to purchase but they tell no no sir that was not the bumper to bumper insurance that was the normal insurance if you want to purchase the bumper to bumper insurance you have to pay 4300 extra charges for that. But when they are making the scheme they didnt tell me that but now they are frauding they also take 9500 for handling charges but when i tell the sale person named atanu buharoy that i will file a case on you for frauding the customers then he smilingly telled me to do that also tell me that i have 700 to 800 case on me when i work for maruti go and and file a case i am not afraid of any complain go and lodge a complain on me. So i would like to please take a strict action against him for frauding a good customer of tata motors they are disrespecting the name of tata motors. Was this information helpful? | |||
Feb 13, 2019 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Jan 10, 2019 Tata Motors Customer Care's response Hi Aryan, We are disappointed to hear this. Please share your contact details and the car chassis number via a private message, so that our team can soon connect with you to assist further. Regards, The Tata Motors Team | |||
2 Comments | |||
Comments
What happened sir i didnt get any call from tata motors team when does my issue being solved.please help me they are not yet given me the car till now they are only saying that they are working on paper works and telling me that it will take another 10 to 14 days my booking date was 25th of december please do needful as early as possible
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20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
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Chasis no:MAT627163JLG31257