[Resolved]  Tata Motors — fraud on insurance and handling charges

Address:Kolkata, West Bengal, 700039

I want to complain on tata motors dealership for fraud on car insurance and handling charges. Sir in the month of december i md nawab alam thought to buy a new car so i went to tata dealer showroom named dulichand at ruby near ruby hospital i was there to buy tata nexon xz veriant car and they show me the ex showroom price and on road price and in that month tata motors are giving huge discount to there customers so they also did the same they gave me a total of approx 70000 discount on that veriant i also loaded a picture of there of thier scheme on this site. But after the car come from thier plant to showroom and they have to delivery me in next two three days they call me and tell me that sir which insurance do you want then i said bumper to bumper insurance because that what is the deal was fixed when i goes there to purchase but they tell no no sir that was not the bumper to bumper insurance that was the normal insurance if you want to purchase the bumper to bumper insurance you have to pay 4300 extra charges for that. But when they are making the scheme they didnt tell me that but now they are frauding they also take 9500 for handling charges but when i tell the sale person named atanu buharoy that i will file a case on you for frauding the customers then he smilingly telled me to do that also tell me that i have 700 to 800 case on me when i work for maruti go and and file a case i am not afraid of any complain go and lodge a complain on me. So i would like to please take a strict action against him for frauding a good customer of tata motors they are disrespecting the name of tata motors.
+2 photos
Was this information helpful?
No (0)
Yes (1)
Feb 13, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
Tata Motors Customer Care's response
Hi Aryan,

We are disappointed to hear this. Please share your contact details and the car chassis number via a private message, so that our team can soon connect with you to assist further.

Regards,
The Tata Motors Team
Jan 10, 2019
Updated by Aryan Iqbal
[protected]
Chasis no:MAT627163JLG31257
Jan 15, 2019
Updated by Aryan Iqbal
What happened sir i didnt get any call from tata motors team when does my issue being solved.please help me they are not yet given me the car till now they are only saying that they are working on paper works and telling me that it will take another 10 to 14 days my booking date was 25th of december please do needful as early as possible.
Complaint comments 

Comments

[protected]
Chasis no:MAT627163JLG31257
What happened sir i didnt get any call from tata motors team when does my issue being solved.please help me they are not yet given me the car till now they are only saying that they are working on paper works and telling me that it will take another 10 to 14 days my booking date was 25th of december please do needful as early as possible

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5334
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information