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Ruby Hospital Complaints & Reviews

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Last updated May 31, 2023
Complaints 12
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Ruby Hospital reviews & complaints(12)

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Naiem HossainAmit
May 31, 2023
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Hanky panky with the billing amount by the manager, Mr. Amitos.

I am a foreigner. The price for the operation they gave me before was not what I have to pay during the discharge.

Cautious: Do not come to Ruby Hospital, as they cheat the patients with extra bills. Investigations and the medicine prices are more for the indoor patients who are admitted. And the manager name Mr Amitose says it have to be higher for the indoor patients. How funny isn't it. I will definitely put a complain to...
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TiasaAdhya
from Kolkata, West Bengal
May 5, 2023
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Medical negligence of senior citizens leading to death

In consultation with oncologist Dr Swarnabindu Banerjee, we decided to conduct radiation therapy to control the spread of cancer in my father's brain. My father, 78 years old, was a lung cancer patient.

Dr Banerjee did tell us that father will be given steroids to suppress inflammation that happens after radiotherapy to the brain and that might flare up existing infections in the body. Therefore he will be closely monitored...
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Indraneel Mallik
Feb 8, 2023
May 5, 2023
This thread was updated on May 5, 2023
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Medical negligence

My mother Maitrayee Mallik was admitted to Ruby hospital at the reference of Dr. Chanchal Goswami for removal of tumor from her Ovary however during the operation the Surgeon made a hole in her bladder due to which she had to under another complicated operation involving removal of her bladder and making provision for stoma bag. After 2 days inICU she was removed to general ward where she had three heart attack and she passed away. My mother...
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SR Jamir
from New Delhi, Delhi
Dec 11, 2021
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Hide reports of patient.

Address: M.B.R. ENCLAVE , SUBHEDAR APARTMENT -2, IN FRONT OF RANJIT VIHAR -2,SIDE FROM POPULAR TYRE, Near Naina Jwellers Gali Number 05 " A " Blcok

Respected Sir / Madam

I am sending me this issue regarding patients reports which is not showing to relatives

Respected Authority I hope you are aware about Patients relatives Right about information of the treatment, records and medical reports, if someone asking medical reports of the patients it's duty of hospital to give information and reports to relatives ( blood relation)

I am quoting...
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Suvajit Chaki
Aug 16, 2021
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Covid 19 Protocol not being followed

Address: Rail Vihar, Anandpur Road, Kolkata

My mother has been admitted to the icu for past 5 days. During my recent visit I found hospital staffs coming out of the COVID ICU in PPE suites, roaming freely in the corridors and talking to the family members not even maintaining 2 m separation which is gross violation of the standard protocols. Also I have noticed some enter COVID ICU without wearing PPE suites and immediately after coming out they walk in to the non COVID ICU which is...
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Address: Kolkata

My baby girl was born in ruby hospital kolkata on 18.06.2020 but they are not providing birth data to municipal corp for birth certificate..
After lapse of 3 months I visited to borough no. 12 for taking birth certificate but the replied that hospital not provided data yet....
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Bandoa
Jul 10, 2020
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Complaining about food

Dear sir, this is to inform you that patient name jagannath ghosh, bed no (Pd - 3), he is not getting appropriate quality based food which is prescribed by dietician and dr. Swarnabindu bannerjee (Oncologist).

Still now my father (Jagannath ghosh) is saying, he is still now getting food as it is, no change and he denied the food. Still now he is having empty stomach.
So therefore, please do the needful....
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Rajeev Ratnakumar Aadi Shakthi
Apr 21, 2020
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am complaining about the head nurse of trauma care mrs. mariamma kurian

Address: [email protected]

You are very much reputed hospital and i wish to keep your staffs also to be in same level and that also a senior nurse. Recently in a social media it has been noticed that she is showing her real attitude towards her co workers while the whole world is facing such a serious issue covid-19... And as a reputed hospital... Management is very much responsible to warn her for her mischievous behaviour....
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Address: 438, Kalikapur Road, Kolkata 700099, Kolkata, West Bengal, 700099

I stays outside kolkata and returned to kolkata to discharge my wife, who was admitted in su-2054 since 12th feb'20 under the supervision of dr kaushik ghosh.

It's my earnest request to get the discharge certificate and all cashless formalities completed by today eod so that i can discharge my wife tomorrow morning at 10 am.

It may be noted that i will be leaving kolkata tomorrow by evening flight.
br...
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D
Donald Valladares
Jan 23, 2020
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billing process take 6 hours

Address: Ruby Hall near Pune station, 411044

Hi team, my grand mother is hospitalized in ruby hall. Doctor asked to complete discharge formalities. We informed concerned department to initiate the process at 11 am and till now which is 4:30 pm the billing team is not able to relieve us with th documentation process. When asked they are talking very arrogantly and asking me to wait for another 1 hour. It reminds me of the movie munnabhai mbbs. Ruby hall certainly need to improve our...
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V
vicky927
from Nagpur, Maharashtra
Nov 12, 2017
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medical social work department has not forwarded documents.

Address: Satara, Maharashtra, 415002

My father mr. Uddhav dnyanoba mone had been admitted in ruby hall clinic for one month from 25 april. He had undergone 2 major surgeries. And final bill was around 14 lacs. So we requested medical social work department (Msw) to help by providing any fund, as i belong to middle class family and cannot bear expenses of such big amount. So they suggested us to apply for tata funding for which we have managed to provide all documents. As we...
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Dr. Ibrahim Y. Vedachhia
from Surat, Gujarat
Aug 4, 2009
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Excessive Charges

Respected Sir/Madam
In reference to above subject, i had make a payment to IASGO2009 for conference in beijing, china on 31.07.2009. Earlier on 03.08.2009 i have received a message from your customer care that "Transaction of CNY52, 083.30 made on SBI credit card [protected] at WANGYINZAIXIAN beijing.
The Actual amount to be used on creditcard will be 5000 China Yuan + 4% bank charges only.

Kindly look...
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