[Resolved]  Tata Motors — issue with my new car tata harrier and roshan tata motors jaipur and tata motor company

Jan 08, 2020

Updated by Nitinbajaj52 To         SHRI RATAN NAVAL TATA         Subject : Requesting you to look as Tata staff is doing fraud                 and harassing customers 
         Dear sir,
My Name is Manav Arora  My car Tata Harrier PB 79 8055 is a Defective piece as i am facing so many problems as i want to start with the History of the car 18/12/19
there was leakage in
1) Main Engine Oil Seal-  @ 9874 km only 2) Shockers -  @ 9874 km only 
There was oil leakage as well as noise coming out from shockers so i did not want to change it but Roshan Tata in Jaipur service center they assured me that this is a small problem but somehow i allowed them to change it but after that there was noise coming out from Gear box . 
Next Incident Happened with me on 30/12/2019 Breaks down of Car 
I was coming out from Pinksquare Mall in Jaipur and fire was there in my car and smoke was coming out from the Car and i was with my Family and we were standing on Highway at that time i called in few seconds 24*7 Road Side Assistance 
Name of Person - RAHUL Timing - 5:00 pm Complaint Number - 1-[protected]
I called Road side assistance 2 times as no one came from their end as was waiting from 2 hours but one Technician said that he is Coming from Indra Gandhi Nagar and other on Second person that he will come from Sitapura when he came he did not bring any Job sheet or Job Card he will  give he just said me give the car Keys . 

Issue - Clutch plates Burnt 

Now my car was given to Roshan tata apex Circle Jaipur on 29th by toe service and i went on 30th december 2019 as there was no call made to me i went at 11:30 and i asked the advisor why was not a single call made to me but he said his mobile was switched off and on job card it was written overheating. Who said overheating without asking they are writing anything . So i asked service manger to tell what happend he informed me that clutch plates are burnt as well as fan belt was making noise already and there was already noise in gear box. So i had specifically word with service manger to open the car and what are the problems please inform me till then don’t put any thing . 
 
Adviser Name - KaramjeetService Adviser Name - Sadiq 
But i got a call on 2nd December that he had fixed the clutch plates i was shocked and fan belt without customer permission how can they do that when i had already told them . He said from tata he got permission but i said him that i have paid money who is TATA i am the customer i will go legally as there are many faults and this car is defective . So please they are doing illegal things . But till now i have not received any Positive efforts or call from Tata to chang my Vehicle so i am going legally against Roshan tata as well as Tata also for not understanding what problems i am facing with them .

Regards Manav arora