Tata Motors — non resolving of loan account number [protected] (tata indica regd no ch 04 f 0889)-chandigarh | |||
Dear sir, I had taken a car loan from tmf which has repaid back in full in time. A few cheques of the emis had bounced due to an internal error on the part of tmf as under: - 1. A letter by the tmf acknowledging this error. 2. No dues issued to me without realising any due to late payments due to bouncing of cheques as the same bounced to acknowledged error on the past of tmf. 3. A mail from tmf customercare acknowleging that the cibil has been informed, yet cibil has confirmed that they have received no confirmation regarding the outstanding issue from tmf. Unfortunately as the bouncing of cheques has been reflected on cibil, my score has suffered due to which home loan has been effected. In view of foregoing, i would be grateful if the cibil could be informed that the cheque bouncing was not due to my fault and the same be removed from my account. With kind regards, Lt col amarjit singh [protected] Mail by tmf acknowledging that it has confirmed the same to cibil in 2016 Re: case id no.1843446 Yahoo / Inbox Customer care To: [protected]@yahoo.com Aug 1, 2016 at 11:02 am Dear mr. Singh This is with reference to your email dated 31stjuly 2016 regarding your loan account number [protected]. On receipt of your email, we tried contacting you on mobile number [protected] but the number was not reachable. We have registered the same under reference number 2338822. Kindly quote the same for your future correspondence with us on this subject. As per our records we had received a similar request in the month of september 2015, accordingly we have reverted to you that your cibil records has been updated. Hence, we request you to generate a fresh cibil report from your end and share the same with us if you come across any discrepancies in your cibil report. Kindly find the below mentioned response sent by us on 24.09.2015 on email id [protected]@yahoo.com for updation of cibil records. From: customer care Sent: 24/09/2015 12:36 pm To: unknown amarjit singh Cc: Subject: Dear mr. Singh, We thank you for writing to us. We are in receipt of your email regarding corrections in cibil record. We have registered under the reference number 1476015. Kindly quote the same for your future correspondences with us on the subject. With respect to your request on rectifying the loan details currently appearing in cibil, we wish to inform you that the same have been successfully updated in cibil records as per our database. For further information or assistance, please contact us quoting your contract number or case reference no[protected]. We would be happy to assist you. Existing customers can also access information on loan account on www.tmf.co.in. We value your association and thank you for your trust in tata motors finance limited. Your sincerely Customer care executive Cibil record showing me a defaulter even in apr 2018 Evaluating your payment history Your on-time payments = 517 () your total payments = 551 Percentage of on-time payments = 93.83% Account-wise late payments Tata motors finance limited car loan 33 late payments - last on 04/2014 Was this information helpful? | |||
Tata Motors customer support has been notified about the posted complaint. | |||
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