[Resolved] Tata Motors — oil leak resulted in abnormal noise from engine area due to poor repair by dealership | |||
1 Review | |||
Si Sitaram29 on Jan 14, 2019 Submit a Complaint | |||
Dear sir, This is to bring in your notice that i purchased my tata indigo car (Hr26dl7799) bearing chassis number mat601445fpc14236 in july 2015. Currently covered 90k km. During 80k (Feb-18) service there was a noise from engine side and for this Arya motor has replaced timing belt kit and vehicle delivered to me. After That similar kind of noise started again from engine. Today i reported to arya motor for 90k service and noise concern. When Dealer service advisor opened hood in front of me. We have noticed lot of Engine oil leaking in engine compartment and suspected one inter cooler hose Was not tightened properly previously and resulted in oil leak. This oil spread on alternator and ac compressor belts as well as idler and Started noise due to dust deposit (Because of oil leak). Now dealer service manager is not accepting their mistakes and also not Ready to replace under extended warranty (Currently vehicle is in extended Warranty). As per extended warranty most of these parts are covered and failure is Happened due to dealership poor repair. Request you to kindly look into this matter. Looking for your favourable reply. Refer attached photos of oil leak.. Regards | |||
Complaint marked as Resolved Feb 16, 2019 Complaint Status[Jan 14, 2019] Tata Motors customer support has been notified about the posted complaint. Verified Support
Tata Motors Customer Care's response, Jan 14, 2019Hi Sitaram, This is really concerning to hear and we'd really like to sort this for you. Kindly provide us with your contact details via private messages as it will help our team to get in touch with you for further assistance. Regards, The Tata Motors Team | |||
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