Tata Motors — Poor service by Dealer in Cochin

A tata safari dicor KL 5 M 1766 broke down due to a cluth damage. Contacted one of your dealers RF motors, Pathadipalam, Cochin, Kerala. Send one pick up truck immediately ( rs 1800 paid then itself to the driver). The vehicle still at the workshop after two days and n number of phone calls they dont have time to check what the problem is, when it will finish. Poor, Pathetic service provided Skoda has the same reputation of bad service now tata too, sadly to say, as i always admired Mr Ratan Tata. Either paye back my 1800 rs so that I will tale the vehicle to an unauthorised workshop as your authorised guys are useless. Not even informing the customer what the problem is after 2 days is a pathetic situation. Or to make them call me atleast to inform about the progress, if atlall any .