[Resolved]  Tata Motors — post service complaint

Address:

HUBALI , BAIRADEVAKOPA

Please refer to my vehicle no:ka-30-m-3428 which i purchased during the year 2006 (Model:tata indigo glx). I. Regularly do the maintenance at the authorized tata motors service station only. Few complaints were also raised post service couple of times. But no action till date. But in the recent service completed on[protected] i find the charge done for the service was not genuine.

Sir, due the recent floods in my residential area at kaiga, my vehicle got immersed in the water. But the battery cables were disconnected and the exhaust pipe was also closed. I, had given the vehicle to "tata motors manicbag hubbali". Usually the old defected parts which were replaced with new components would be given to the vehicle owner. But after preparing the bill the parts were not handedover. Only the parts which were not not for there use were handed over.

Sir, you know that higher capacity electrical motors were reused after getting it heated up and removal of the moisture content. Why such practice were not follwed in the service station. Rather they charge hefty o the customers by looting the money from the sincere customers for the items not replaced. Finally the vehicle cleaning was also not done.