Tata Motors — refund not received even after two months

Abhishekabhikashyap

from New Delhi, Delhi

Address:

Kosmo Vehicles Pvt. Ltd. Near Delhi Public School G.T Road, Jalandhar, Punjab, India, 144008

Hi team,
I had booked a tata nexon on 6/10/2019 with kosmo vehicles pvt. Ltd. Near delhi public school g. T road, jalandhar, punjab, india. I already raised the cancellation request with the person before 1.5 months and have not received any refund yet. The person is not even picking the phone now and just wasting the time whenever he picks the phone saying that refund is in progress.

Please see into this issue as such behavious from such a huge company is not acceptable.
I have already bought tata nexon from some other dealership.

Thanks

+1 photos

Was this information helpful?

No (0)

Yes (0)

Tata Motors customer support has been notified about the posted complaint.

Dec 06, 2019

Updated by Abhishekabhikashyap They are giving reasons like md is not coming, he is in different place and is not available to sign the cheque from past 30 days

Dec 06, 2019

Updated by Abhishekabhikashyap Hi Team,
I had booked a Tata Nexon on 6/10/2019 with Kosmo Vehicles Pvt. Ltd. Near Delhi Public School G.T Road, Jalandhar, Punjab, India. I already raised the cancellation request with the person before 1.5 months and have not received any refund yet. The person is not even picking the phone now and just wasting the time whenever he picks the phone saying that refund is in progress.

Please see into this issue as such behavious from such a huge company is not acceptable.
I have already bought TATA Nexon from some other dealership.

They are giving reasons like md is not coming, he is in different place and is not available to sign the cheque from past 30 days

Thanks

Verified Support

Dec 09, 2019

Tata Motors Customer Care's response Hi Abhishek,

We never want our customers to have such an experience with us. Please share your contact details via private messages, so that our team can connect with you to assist further.

Regards,
The Tata Motors Team

Dec 10, 2019

Updated by Abhishekabhikashyap Shared the details over private message. Please look into the matter.

Dec 16, 2019

Updated by Abhishekabhikashyap Even after providing all the details no one has contacted me regarding this till now. Is this the kind of support we should expect ?