Tata Motors — Sells old car that has rolled 779km stating it to be new

Address:

Paschim Medinipur, West Bengal

I Sumanta Roy purchased a car TATA ZEST-XM QJT 90PS, engine no.-101A[protected], chessis no.-MAT624026ELJ19292 and CRN : CR[protected] for Rs7, 57, 687.00 on 13.03.2015. After handing over the DD at 1:30PM to the representative of dealer VTR Marketing Pvt. Ltd, Kharagpur, Westbengal the car was delivered at 5:00PM.The car was never shown to me before the delivery time stating that "the car is in godown" and thereafter"at workshop getting ready for delivery." It is the faith that TATA Motors can never cheat his customer, I agreed to all statements of dealer. At 5:00 when sunlight goes dim, the car was delivered. I was very happy getting a dream car and straight drove to home. While parking at my home premises, my eye went to the KM reading. I was astonished it was 783KM(My home to showroom is about 4KM). On enquiry to dealer at 5:30PM it was stated -"It is due test run done by TATA MOTORS". On complain to TATA MOTORS customer care between 6:30-7:00PM they refused to lodge complain stating - "it was a problem between dealer and customer, they cant help". Now can I be sure that a used car has been intentionally sold to me by TATA MOTORS? 779KM of rolled car is not a small distance. There are many other evidence which can clear that the car has been used. Kindly solve this query/complain soon or I have to take further step.
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