[Resolved]  Tata Motors — tata nexon xza+ amt diesel - milage issue

Address:Hyderabad, Telangana, 500007

I have purchased tata nexon xza+ amt diesel in july 2018. Till date i jave driven aroun 1620 kms. When ever i refuelled i have made tank full which is 44 lts capacity. The company promised milage of 21 kmpl as per arai standards.in city atleast i have to get about 16- 17 kmpl, but to my scariest dreams my car is just giving only 11 kmpl. The first service has been done and still no improvement. Till date i have driven my car in only city & eco modes. I have brought this car after looking after good reviews about the performance and milage but to god sake i am very dissapointed by the performance. This is my 1st car which is bought with my hard earned money and was very proud to bought one but everything gone up in the air within just 2 months.

I cannot digest that my 2 month machine is not giving the milage as that of my fathers 8 yr old petrol car which is giving 17 kmpl.

Dear tata please look in the matter as i am facing very bad financial situation after buying this car.
Was this information helpful?
No (0)
Yes (0)
Nov 3, 2018
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2018
Tata Motors Customer Care's response
Hi Siddharth,

We are concerned to know about the inconvenience that you’re facing. Please share your contact details, car chassis number and the dealer details via a private message, so that our team can soon connect with you to assist further.

Regards,
The Tata Motors Team
Oct 03, 2018
Updated by siddharthkreddy
MY Details
K SIDDHARTH REDDY
[protected]@gmail.com
[protected]
Dealer-Concorde motors Uppal/Lbnagar @Hyderabad
Car Deatils - Chasis No
MAT627165JLF28360
Verified Support
Oct 03, 2018
Tata Motors Customer Care's response
Dear Siddharth,

Thank you for sharing the above details. However, we request you to share your contact number with us via private message so our team can connect with you at the earliest.

Regards,
The Tata Motors Team
Oct 04, 2018
Updated by siddharthkreddy
Dear Team,
What do you mean by private msg.please let me understand.
I have already given my mobile no in last message.
Oct 27, 2018
Updated by siddharthkreddy
2 weeks back I filled my Nexon Tank full .I have driven 95% on highway but i got milage only 14 kmpl. My trip meter showed 556 kms when my Nexon warned me of low fuel then day before yesterday I have refuelled my car Full Tank .The diesel i billed is for 40 lts.Means only 556 kms for 40 lts. Avg around 14. Now after refuelling full tank the odometer shows Range only 615 kms... i.e 615/44 i.e only 13.97 kmpl... what the hell is this...disgusting
Complaint comments 

Comments

Dear Tata Moter,

We have purchase new Tata ace from Delhi Budhpur pin110036 on 19 Feb 018,
But still not received the Vehicle RC.
We are unhappy this service.
Please take the action and provide the RC copy on immediately.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5334
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information